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Remitly App

Remitly is a money transfer company catering to individuals who are looking to send money home to developing countries. Founded in 2011, Remitly is known for being the largest independent digital remittance company in the United States. In this review our readers will discover the full scale of the Remitly app’s functionality and features, how it can be used to transfer funds across borders and the reputation it has garnered from users.

Updated: 06/10/2021
Read time: 5 minutes
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What is the Remitly app?

Remitly is an online payment processor based in Seattle, the information technology hub of the Pacific North-West. The company was designed to be used by customers worldwide, working closely with more than 3,000 banks and 350,000 cash pickup locations, to provide accessibility to a global user base. The majority of Remitly customers are immigrants who have moved overseas to work and use the service to transfer their hard-earned money to family members and friends at home. 

Having achieved immense success over the last decade – the company’s latest valuation in 2020 came in at $1.5 billion USD – Remitly has attracted a number of high-profile investors, including PayU, Stripes, Bezos Expeditions, Threshold, Trilogy and DN Capital. 

The mobile app can be used for everything the website offers, including checking the status of your transfer, receiving transfer notifications, referring friends and earning rewards, editing transfer details, increasing transfer and spending limits, among other processes. 

We will be running through the finer details of this money transfer app, so our readers can decide whether or not they wish to download it to make their next remittance. 

How do I get the Remitly app?

The Remitly app is compatible with iPhone or Android devices and can be downloaded in a matter of minutes, for free, by customers in the following countries:

Austria, Australia, Belgium, Canada, Denmark, Finland, Germany, Ireland, Italy, the Netherlands, Norway, Spain, Sweden, the United Kingdom and the United States

Can I make international transfers with the Remitly app?

The app facilitates money transfers to over 100 countries around the world from the sending countries listed above. It is also possible to send money abroad through a number of Remitly’s partner mobile money providers such as Paymaya, EasyPaisa and Vodafone. 

How does the Remitly app perform?

We will now take a look at how the Remitly app performs, to find out if it is a worthy competitor of other leading money transfer apps.

User interface: the app has a clean user interface with a white and blue theme. The buttons have a large size making them easy to press. Also, the menu systems are intuitive: simply select the country and enter the amount. Users will also get a chance to review the fees and total cost before confirming the transaction. 

Speed and bugs: this app performs quickly and efficiently due to the minimalist design philosophy and regular software updates that have been rolled out. The app is responsive and doesn’t take more than a few minutes to send money. However, customers noted some lag during certain transfers but this could be explained by the quality of internet connection or the smartphone.

How to Send Money with the Remitly app

We have tested the Remitly app to find out the step-by-step process for sending money overseas: it is largely similar to money transfer services provided by other mobile applications.

Step 1: Start by logging into the Remitly app: you may need to receive an SMS verification code or confirm your identity via Touch ID fingerprint; it depends on the security settings selected for your account. 

Step 2: Click on the “Get Started” button and enter your recipient’s name, address and phone number. Once the money is sent, the recipient’s details will be saved for future payments.

Step 3: Enter the amount you wish to transfer and the currency: the app will display exactly how much the recipient will receive in local currency. 

Step 4: Review the transaction in full, checking all the details to make sure everything is correct, before clicking Confirm. Your money has now been sent!

How long does it take to send money with the Remitly app?

The transfer time of the funds depends on various factors such as the currency used, delivery destination and size of transfer. The first time payment sent through the Remitly app will be new to you, and most users tend to spend around 5 to 10 minutes setting this up. However, subsequent transfers will be much faster – especially if you are sending money to the same recipient, as all payee details will have been saved. Overall, it can be faster to send money using the mobile app – as opposed to desktop browser – because funds can be transferred with a tap of a few buttons.

Can you add money directly to the Remitly app?

The app is designed to facilitate transfers from one bank account to another, which means, at the time of writing, it’s not possible to hold cash in the Remitly app.

Ratings and Feedback for the Remitly app

Remitly is rated 4.9 on the App Store and 4.8 on the Google Play store: these are two of the highest scores available and indicates that the app is well liked by mobile users across the board. Remitly regularly conducts software updates, fixing any user issues and developing features that offer new experiences, based on customer feedback. In addition to the positive online reviews for the app, Remitly has been awarded a score of 4.7 on TrustPilot, adding to their already excellent brand reputation.

Summary

The Remitly app is very highly rated online by users across the globe, which is a reliable sign that the mobile services of this digital remittance company are secure, speedy and convenient. 

This being said, one of the main areas of improvement is the app’s global network coverage. The selection of countries covered by Remitly is far more limited than many of its competitor apps, such as Wise and Western Union. If you are sending and receiving remittances to more remote parts of the world, we recommend checking out our reviews of other money transfer apps and companies.

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