Remitly vs Xoom: Fees, Exchange Rates, and Features Compared

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Remitly is better for larger transfers, business payments and account features, while Xoom is generally better for supporting family in Latin America, especially if you use PayPal.

Looking at everything in this comparison, I personally think Remitly is the winner, it offers higher limits, account features, business payments and 24/7 phone support.

However, Xoom remains a strong pick for Latin America and using your PayPal balance.

Our Remitly review and Xoom review cover each service in detail, while this comparison explains which fits your payment from the US.

Remitly
7.7 Expert Rating
Xoom
5.0 Expert Rating

Key differences

The key difference between Remitly and Xoom is how they connect international transfers with the rest of your money.

Remitly adds a dollar Wallet, Global Card and business service, while Xoom lets you use eligible PayPal payment methods, including your balance.

Quick overview

Who should you pick?

Remitly is better for…

Xoom is better for…

Larger personal transfers

Supporting family in Latin America

Supplier and contractor payments

PYUSD-funded transfers

Wallet and card features

Prepaid phone reloads and bill payments

24/7 phone support

Sending an eligible PayPal balance

Here's a quick outline of both.

Exchange rates and fees

Both charge through their exchange rates and applicable fees, with Remitly offering promotional pricing and Xoom waiving fees on eligible payments.

Transfer speed

Both can deliver within minutes, with the payment method and recipient's collection option affecting when the money becomes available.

Transfer limits

Remitly supports personal transfers up to $300,000, while Xoom's highest US level allows $50,000 over 24 hours, with lower cash limits.

Products and features

Remitly adds Wallet and Card products, while Xoom connects to PayPal funding and supports prepaid phone reloads and eligible bill payments.

Business accounts

Remitly Business supports eligible US businesses, while Xoom prohibits commercial payments through its personal remittance service.

Customer service

Remitly offers 24/7 phone support and qualifying Concierge access, while Xoom's US phone lines run daily from 9 a.m. to midnight Eastern.

Cost

Exchange rates and fees

Both combine exchange-rate costs with transfer fees, while Remitly's promotions and Xoom's fee waivers can lower what you pay.

Remitly's first-transfer promotions can improve the amount received, while Xoom has fee-free options tied to your destination and payment method.

Here are their current fees, exchange rates and recipient amounts for $500 and $2,000 transfers to popular destinations.

AmountAmount
Last updated at 10/12/2026
USD MXN
Mid Market Rate $1 = $18.4121$1 = $18.4141
Transfer Amount $500$2,000
1
Remitly
Xoom
1
Remitly
Remitly
$9,110.00
$0.00
18.2200
1.05%
-
Minutes - 3 days
Xoom
$8,592.45
$0.00
17.1849
6.89%
-
Minutes - 24 hours
Remitly
$36,440.00
$0.00
18.2200
1.06%
-
Minutes - 3 days
USD INR
Mid Market Rate $1 = ₹95.731$1 = ₹95.7961
Transfer Amount $500$2,000
1
Remitly
Xoom
1
Remitly
Remitly
₹47,820.00
$0.00
95.6400
0.10%
-
Minutes - 3 days
Xoom
₹47,498.03
$1.89
95.3565
0.39%
-
Minutes - 24 hours
Remitly
₹191,300.00
$0.00
95.6500
0.15%
-
Minutes - 3 days
USD PHP
Mid Market Rate $1 = ₱62.814$1 = ₱62.8085
Transfer Amount $500$2,000
1
Remitly
Xoom
1
Remitly
Remitly
₱31,070.00
$0.00
62.1400
1.08%
-
Minutes - 3 days
Xoom
₱32,122.00
$0.00
64.2440
-2.25%
-
Minutes - 24 hours
Remitly
₱124,280.00
$0.00
62.1400
1.07%
-
Minutes - 3 days
USD PKR
Mid Market Rate $1 = Rs 276.7435$1 = Rs 276.7435
Transfer Amount $500$2,000
1
Remitly
1
Remitly
Remitly
Rs 138,555.00
$0.00
277.1100
-0.13%
-
Minutes - 3 days
Remitly
Rs 554,220.00
$0.00
277.1100
-0.13%
-
Minutes - 3 days
USD BDT
Mid Market Rate $1 = ৳123.2295$1 = ৳123.2295
Transfer Amount $500$2,000
1
Remitly
Xoom
1
Remitly
Remitly
৳61,440.00
$0.00
122.8800
0.28%
-
Minutes - 3 days
Xoom
৳59,630.77
$3.99
120.2209
2.47%
-
Minutes - 24 hours
Remitly
৳245,760.00
$0.00
122.8800
0.28%
-
Minutes - 3 days
USD GTQ
Mid Market Rate $1 = Q 7.6405$1 = Q 7.6405
Transfer Amount $500$2,000
1
Remitly
1
Remitly
Remitly
Q 3,773.65
$0.00
7.5473
1.23%
-
Minutes - 3 days
Remitly
Q 15,094.60
$0.00
7.5473
1.23%
-
Minutes - 3 days
USD DOP
Mid Market Rate $1 = $60.5688$1 = $60.5688
Transfer Amount $500$2,000
1
Remitly
Xoom
1
Remitly
Remitly
$29,695.00
$0.00
59.3900
1.97%
-
Minutes - 3 days
Xoom
$28,265.25
$0.00
56.5305
6.90%
-
Minutes - 24 hours
Remitly
$118,780.00
$0.00
59.3900
1.97%
-
Minutes - 3 days
USD COP
Mid Market Rate $1 = $3,204.51$1 = $3,204.51
Transfer Amount $500$2,000
1
Remitly
Xoom
1
Remitly
Remitly
$1,577,175.00
$0.00
3154.3500
1.58%
-
Minutes - 3 days
Xoom
$1,574,666.95
$0.00
3149.3339
1.74%
-
Minutes - 24 hours
Remitly
$6,308,700.00
$0.00
3154.3500
1.58%
-
Minutes - 3 days
USD GBP
Mid Market Rate $1 = £0.7551$1 = £0.7551
Transfer Amount $500$2,000
1
Remitly
1
Remitly
Remitly
£377.00
$0.00
0.7540
0.14%
-
Minutes - 3 days
Remitly
£1,508.00
$0.00
0.7540
0.14%
-
Minutes - 3 days
USD EUR
Mid Market Rate $1 = €0.8928$1 = €0.8928
Transfer Amount $500$2,000
1
Remitly
Xoom
1
Remitly
Remitly
€445.45
$0.00
0.8909
0.21%
-
Minutes - 3 days
Xoom
€410.50
$0.00
0.8210
8.38%
-
Minutes - 24 hours
Remitly
€1,782.00
$0.00
0.8910
0.21%
-
Minutes - 3 days

Xoom live exchange rates and fees

Xoom adds an exchange-rate markup and charges a transfer fee unless your payment qualifies for a fee waiver.

For example, sending dollars from a PayPal balance to a Mexican bank account, eligible debit card or mobile wallet has no Xoom transfer fee.

The exchange-rate cost still applies, so a zero transfer fee does not establish that Xoom delivers more pesos than Remitly.

These examples show Xoom's current pricing for different transfers, with larger amounts requiring the appropriate sending level.

USD
Currency pairTransfer amountThey get (after fees)Transfer feesFX RateMarkupDelivery time
USD / BDT$500.00৳59,630.77$3.99120.22092.47%Minutes - 24 hours
USD / COP$500.00$1,574,666.95$0.003149.33391.74%Minutes - 24 hours
USD / DOP$500.00$28,265.25$0.0056.53056.90%Minutes - 24 hours
USD / EUR$500.00€410.15$0.000.82038.45%Minutes - 24 hours
USD / INR$500.00₹47,498.03$1.8995.35650.39%Minutes - 24 hours
USD / MXN$500.00$8,592.45$0.0017.18496.89%Minutes - 24 hours
USD / PHP$500.00₱32,122.00$0.0064.2440-2.25%Minutes - 24 hours
Last updated at 10/12/2026
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Remitly live exchange rates and fees

Remitly also adds a markup to its exchange rate, with transfer fees changing by destination, amount and delivery option.

The following Remitly figures use promotional rates and fees, so they show what an eligible first transfer can deliver.

USD
Currency pairTransfer amountThey get (after fees)Transfer feesFX RateMarkupDelivery time
USD / BDT$500.00৳61,440.00$0.00122.88000.28%Minutes - 3 days
USD / COP$500.00$1,577,175.00$0.003154.35001.58%Minutes - 3 days
USD / DOP$500.00$29,695.00$0.0059.39001.97%Minutes - 3 days
USD / EUR$500.00€444.30$0.990.88860.45%Minutes - 3 days
USD / GBP$500.00£377.00$0.000.75400.14%Minutes - 3 days
USD / GTQ$500.00Q 3,773.65$0.007.54731.23%Minutes - 3 days
USD / INR$500.00₹47,820.00$0.0095.64000.10%Minutes - 3 days
USD / MXN$500.00$9,110.00$0.0018.22001.05%Minutes - 3 days
USD / PHP$500.00₱31,070.00$0.0062.14001.08%Minutes - 3 days
USD / PKR$500.00Rs 138,555.00$0.00277.1100-0.13%Minutes - 3 days
Last updated at 10/12/2026
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Eligible PYUSD-funded Xoom transfers have no Xoom transaction fee, but converting dollars into the recipient's currency still involves Xoom's exchange rate.

I think Xoom's strongest cost benefit is using money you already hold in PayPal, rather than assuming its fee waiver guarantees the cheapest transfer.

Use the received amount in the live comparison to see which service delivers more for the amount and destination you need.

Timing

Transfer speed

Both can deliver within minutes, and Xoom's bank deposits are not automatically slower than Remitly's Express transfers.

Remitly transfer speed

Remitly Express uses card funding for faster delivery on supported transfers, while bank-funded options can take longer to reach your recipient.

These Remitly transfer times cover the same destinations and amounts as the pricing examples above.

USD
Currency pairDelivery timeThey get (after fees)
USD / BDTMinutes - 3 days৳61,440.00
USD / COPMinutes - 3 days$1,577,175.00
USD / DOPMinutes - 3 days$29,695.00
USD / EURMinutes - 3 days€444.30
USD / GBPMinutes - 3 days£377.00
USD / GTQMinutes - 3 daysQ 3,773.65
USD / INRMinutes - 3 days₹47,820.00
USD / MXNMinutes - 3 days$9,110.00
USD / PHPMinutes - 3 days₱31,070.00
USD / PKRMinutes - 3 daysRs 138,555.00
Last updated at 10/12/2026
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Xoom transfer speed

Xoom supports quick bank deposits, cash pickup and mobile-wallet payments, with timing changing by destination and the payment partner.

Its current delivery times show the options available for the same dollar amounts.

USD
Currency pairDelivery timeThey get (after fees)
USD / BDTMinutes - 24 hours৳59,630.77
USD / COPMinutes - 24 hours$1,574,666.95
USD / DOPMinutes - 24 hours$28,265.25
USD / EURMinutes - 24 hours€410.15
USD / INRMinutes - 24 hours₹47,498.03
USD / MXNMinutes - 24 hours$8,592.45
USD / PHPMinutes - 24 hours₱32,122.00
Last updated at 10/12/2026
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Xoom may wait up to three business days for bank funding on larger transfers before sending the money to your recipient.

Using an eligible PayPal balance avoids that bank-funding step, but your transfer can still need verification or wait for the receiving partner.

With either company, cash ready for pickup is only accessible when your recipient can reach an open collection location.

For urgent transfers, the delivery estimate for your chosen payment and collection method gives you a stronger answer than either company's general speed claim.

Limits

Transfer limits

Remitly allows substantially larger personal transfers, with a maximum of $300,000 compared with Xoom's highest $50,000 allowance over 24 hours.

Remitly's available amount depends on your verification, funding method and destination, including any lower limit applied by the receiving service.

Xoom has three US sending levels, with each level limiting your total transfers over 24 hours, 30 days and 180 days.

Xoom US sending level

24 hours

30 days

180 days

Level 1

$2,999

$6,000

$9,999

Level 2

$10,000

$20,000

$30,000

Level 3

$50,000

$60,000

$100,000

Level 3 cash pickup

$10,000

$20,000

$50,000

These periods run across your transfer history, so the $50,000 allowance is not available again each time you start a new payment.

Reaching a higher Xoom level requires additional identity information, with the highest level also requiring income or bank documentation.

The recipient's bank, cash location or wallet can apply a lower limit, even after Xoom approves your higher sending level.

I suggest Remitly for a payment above Xoom's daily maximum, rather than splitting it into smaller transfers to work around that restriction.

Our guide to sending a large amount overseas explains the documents and receiving details to prepare before making a larger payment.

Products

Products & features

Remitly offers more account features, while Xoom adds PayPal funding, prepaid phone reloads and bill payments alongside international transfers.

Both support bank deposits, cash collection and eligible mobile wallets, so Xoom is not limited to payments between PayPal accounts.

Global reach and delivery

Remitly reaches 175+ destinations compared with Xoom's 150+, while both let you send from 33 countries.

Worldwide coverage

Remitly

Xoom

Sending countries

33

33

Destination countries

175+

150+

Xoom also supports sending from Gibraltar and five French territories, with the available transfer services depending on your location.

For transfers from the US, both offer several ways to receive money, depending on the destination.

Your recipient needs

Remitly

Xoom

Bank deposit

Yes

Yes

Cash pickup

Yes

Yes

Home delivery

Selected destinations

Selected destinations

Mobile wallet

Selected destinations

Selected destinations

I think Xoom is particularly strong for supporting family in Latin America, combining local receiving options with phone reloads and bill payments.

For example, you can send money to Mexico for cash pickup at OXXO or Elektra, bank deposit, or delivery to Mercado Pago and Spin by OXXO wallets.

In Guatemala, options include cash pickup and bank deposits through Banrural and Banco Industrial, alongside eligible debit-card deposits.

Remitly also serves these destinations, so the local bank, wallet or pickup location your family uses can help you choose between them.

Deposit and funding methods

Xoom is better if you want to pay from PayPal, while Remitly adds eligible Apple Pay and Google Pay funding.

Paying from the US

Remitly

Xoom

Bank account

Yes

Yes

Debit or credit card

Yes

Yes

App balance

Remitly USD Wallet

Eligible PayPal balance

Cash or checks

No

No

Logging in with PayPal lets you use eligible linked payment methods, but it does not make every PayPal payment option available on Xoom.

Your PayPal balance must cover the full transaction and fee in the sending currency before it appears as a funding option.

PYUSD is available to eligible US customers outside Hawaii who link Xoom to a PayPal Balance account enabled for cryptocurrency.

Xoom sells your PYUSD for dollars to fund the payment, while your recipient receives the selected payout currency through their chosen delivery method.

If that payment fails or is canceled, the proceeds return as dollars rather than PYUSD.

Credit-card issuers can charge cash-advance fees, so card funding may add a cost outside the transfer service's displayed fee.

Wallets, cards and borrowing

Remitly is better for keeping money ready to send and adding card spending, while a Xoom account does not hold your funds.

Remitly's older US Wallet holds dollars without add, withdrawal or access fees, although transfer fees and exchange-rate costs still apply.

Its newer Global Card uses a separate Stripe-powered wallet, with a Visa debit card issued by Lead Bank.

The basic Card has no monthly fee or minimum balance, and foreign purchases use Visa's exchange rate without an added foreign transaction fee.

Eligible invited customers can access the Card, while other customers can join a waitlist as access expands.

The optional $9.99 monthly plan includes eligible Pay Later borrowing through Coastal Community Bank, with transfer fees and repayment conditions applying separately.

I would not pay for that plan simply to make occasional transfers, since both Remitly and Xoom already let you send without a monthly membership.

Xoom's connection to PayPal does not turn the Xoom account into a PayPal balance, card or borrowing account.

Phone reloads and bill payments

Xoom is better for paying a supported bill or reloading prepaid phone credit directly, rather than sending cash for those expenses.

Available bills depend on the destination and payment company, with utilities such as electricity, water and phone service among the supported categories.

A phone reload adds prepaid service credit, so your recipient cannot use it as cash for another expense.

For family in Mexico, you can pay supported utility bills or reload phone credit directly, alongside sending money for their other expenses.

Business

Business accounts

Remitly is the choice for business payments here, with a separate US Business service, while Xoom prohibits commercial use.

Eligible sole proprietorships, LLCs and corporations can apply for Remitly Business to pay international suppliers or contractors.

It has no setup or monthly fee, with bulk payments and Send by Link helping you pay several recipients or collect their details.

Business feature

Remitly Business

Xoom

Commercial payments

Yes

Prohibited

Multiple recipients

Bulk payments

Not a business service

Recipient supplies details

Send by Link

Not a business service

Setup and monthly fees

None

Not applicable

Having a PayPal business account does not remove Xoom's commercial-use restriction, so supplier payments need a separate business payment service.

The personal prices shown above do not establish Remitly Business pricing, which has its own account checks and transfer costs.

Support

Customer service

Remitly offers broader phone access, with 24/7 support and complimentary Concierge help after qualifying US transfers of at least $5,000.

Support option

Remitly

Xoom

US phone hours

24/7

9 a.m.–midnight Eastern, daily

Online help

Yes

Yes

Messaging

Yes

English and Spanish anytime

Larger-transfer specialists

Qualifying Concierge access

Standard customer support

Xoom's US phone support covers English, Spanish and Filipino, while other language and messaging availability follows the relevant support hours.

An anytime messaging option does not promise an immediate reply, particularly outside the support team's business hours.

Remitly's Concierge access lasts 90 days after your latest qualifying transfer, giving you specialist help without a separate subscription.

For larger or time-sensitive payments, I think Remitly's longer phone availability is a stronger distinction than either company's general support claims.

Usability

Ease of use

Xoom is easier to start with if you already use PayPal, while Remitly brings transfers and its separate account products together.

Both have apps and web access, letting you save recipient information and track a transfer without your recipient opening their own account.

Xoom can reuse eligible PayPal payment methods, reducing the details you need to enter when you first set up a transfer.

You can also create a Xoom account separately, so a pre-existing PayPal account is not required to start sending money.

Remitly's Send with Text lets selected US customers share a link so recipients can choose an available bank, wallet or cash collection option.

That helps when your recipient knows the most convenient payout option and you do not have all their receiving details.

For repeat family payments, both saved-recipient flows can save time, while Xoom's main setup advantage comes from your existing PayPal relationship.

Trust

Safety and regulations

Both operate under US money-transfer rules, but using Xoom does not give your transfer PayPal's purchase or buyer protection.

Xoom's US service is provided by PayPal, Inc., while Remitly operates through its US money-transmission registrations and applicable state licenses.

Both use security checks and fraud controls, which can delay a payment when the company needs more information about you or the transfer.

Xoom's terms exclude PayPal Purchase Protection, Buyer Protection and Seller Protection, including when you pay from a PayPal balance.

That makes Xoom unsuitable for buying from an unfamiliar seller, even if the seller asks you to use it because PayPal owns the service.

Remitly's Wallet and newer Card wallet have separate terms, so their balance protections should not be treated as identical.

For either service, verify the recipient yourself before sending, especially when someone pressures you to pay unfamiliar account details urgently.

Feedback

Reviews and feedback

Remitly scores slightly higher on the US App Store, while both have the same headline ratings on Trustpilot and Google Play.

Platform

Remitly

Xoom

Trustpilot

4.6/5 (122k+ reviews)

4.6/5 (210k+ reviews)

US App Store

4.9/5 (2.8m+ ratings)

4.8/5 (1.2m+ ratings)

Google Play

4.8/5 (1.68m+ reviews)

4.8/5 (350k+ reviews)

Reviews for both include praise for straightforward transfers and quick delivery, alongside complaints about verification, payment delays or pricing.

I would give your recipient's delivery option and the transfer's total cost more weight than the small difference between the app ratings.

Heres what our users have to say about both companies.

Remitly reviews

Would you recommend Remitly?

Anonymous

The Exchange rates are Terrible. Lost £150.00 by sending £5000 That is a huge amount. When other companies have much better rates. costing about £25-£35 for the same amount of funds transferred

No, I don't recommendSeptember 20th, 2025

Anonymous

Was told the money would be there same day, transferred money for an emergency 3 days later and they keep saying something different each time we call. It’s not a small amount of money and the money is no longer in our bank account.

No, I don't recommendAugust 29th, 2025

Andrew Lippert

Too convoluted - Not worth the time

No, I don't recommendAugust 5th, 2025

Anonymous

MY BANK REFUSE TO DO BUSINESS WITH THIS COMPANY

I'm not sureJune 30th, 2025

Anonymous

I am not currently a customer, having an experience of delivery to the wrong account and slow resolution with MoneyGram .

I'm not sureJune 16th, 2025

Jymmy François

Okkkkkkkkkkk

Yes, I recommendMay 19th, 2025

Ray

After 14hours of waiting & 6 phone calls by me, recipient never received currency, was told overseas bank problem. Used another currency operator, money arrived in seconds. Poor Show, now waiting for full refund!

No, I don't recommendMay 16th, 2025

Anonymous

Can't send to Russia

No, I don't recommendFebruary 14th, 2025

Anonymous

Remitly was convenient, non-intrusive and very efficient. From opening the page to completing the first send took barely 30 minutes - even for a computer illiterate person like me.

Yes, I recommendFebruary 5th, 2025

Anonymous

Good service

Yes, I recommendFebruary 2nd, 2025

HAMID

TOP RAPIDE

Yes, I recommendJanuary 17th, 2025

Anonymous

Not possible to send money to a bank account

No, I don't recommendJanuary 17th, 2025

Kenneth Thomas

The funds I needed arrived in minutes and saved me. It was an easy and straight forward process. Thanks Remitly

Yes, I recommendDecember 14th, 2024

ANDRE TIBERGHIEN

Impossible de s'inscrire

No, I don't recommendNovember 16th, 2024

Anonymous

Good option

Yes, I recommendNovember 8th, 2024

Anonymous

good and easy

Yes, I recommendOctober 28th, 2024

Anonymous

First time user. So far is fast and easy.

Yes, I recommendSeptember 28th, 2024

Anonymous

Currently unavailable to send money from USA to Russia

No, I don't recommendSeptember 27th, 2024
Showing 3 out of 18 reviewsShowing 18 out of 18 reviews
Alternatives

Alternatives

These alternatives cover currency accounts, in-person transfers and larger payments when Remitly or Xoom does not fit the way you need to send.

If you need…

Company

Holding foreign currencies

Wise, Revolut

In-person sending

Western Union, MoneyGram, Ria Money Transfer

Large transfers

OFX, Key Currency, Regency FX

Mobile-wallet transfers

TapTap Send, MoneyGram

Domestic bank payments

Chase Bank, Wells Fargo

Our Remitly vs Wise comparison explains how a currency account changes the choice when you also receive money from abroad.

Use the live comparison above to see the latest Remitly and Xoom recipient amounts for your destination.

Our methodology & why trust us

We compare Remitly and Xoom for sending dollars from the US, using official product pages, help articles and terms to check the differences.

The comparison separates PayPal login from eligible funding options, and personal remittances from the business payments Xoom does not support.

Our live components show current transfer costs and delivery estimates, with Remitly's promotional pricing identified beside its pricing table.

We assess transfer limits alongside receiving restrictions, rather than treating an account's highest allowance as available for every payout method.

Customer feedback supports the comparison, while the payment methods, account features and recipient's needs carry more weight in our verdicts.

Read how we review money transfer companies for more about the factors behind our comparisons.

Contributors

Artiom Pucinskij
Author

Artiom Pucinskij

Financial Content Strategist
With 6+ years of hands-on experience in international money transfer services, Artiom has tested and analyzed dozens of companies, services, and apps firsthand. He has worked on content and product at MoneyTransfers.com since 2019, with a focus on FX rates, transfer apps & companies, and comparison tools. His work has been featured in Forbes, Yahoo Finance, Decrypt, PoundSterling, and more.