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Table of contents
Remitly is better for larger transfers, business payments and account features, while Xoom is generally better for supporting family in Latin America, especially if you use PayPal.
Looking at everything in this comparison, I personally think Remitly is the winner, it offers higher limits, account features, business payments and 24/7 phone support.
However, Xoom remains a strong pick for Latin America and using your PayPal balance.
Our Remitly review and Xoom review cover each service in detail, while this comparison explains which fits your payment from the US.
7.7Expert Rating
5.0Expert Rating
Key differences
The key difference between Remitly and Xoom is how they connect international transfers with the rest of your money.
Remitly adds a dollar Wallet, Global Card and business service, while Xoom lets you use eligible PayPal payment methods, including your balance.
Quick overview
Who should you pick?
Remitly is better for…
Xoom is better for…
Larger personal transfers
Supporting family in Latin America
Supplier and contractor payments
PYUSD-funded transfers
Wallet and card features
Prepaid phone reloads and bill payments
24/7 phone support
Sending an eligible PayPal balance
Here's a quick outline of both.
Exchange rates and fees
Both charge through their exchange rates and applicable fees, with Remitly offering promotional pricing and Xoom waiving fees on eligible payments.
Transfer speed
Both can deliver within minutes, with the payment method and recipient's collection option affecting when the money becomes available.
Transfer limits
Remitly supports personal transfers up to $300,000, while Xoom's highest US level allows $50,000 over 24 hours, with lower cash limits.
Products and features
Remitly adds Wallet and Card products, while Xoom connects to PayPal funding and supports prepaid phone reloads and eligible bill payments.
Business accounts
Remitly Business supports eligible US businesses, while Xoom prohibits commercial payments through its personal remittance service.
Customer service
Remitly offers 24/7 phone support and qualifying Concierge access, while Xoom's US phone lines run daily from 9 a.m. to midnight Eastern.
Cost
Exchange rates and fees
Both combine exchange-rate costs with transfer fees, while Remitly's promotions and Xoom's fee waivers can lower what you pay.
Remitly's first-transfer promotions can improve the amount received, while Xoom has fee-free options tied to your destination and payment method.
Here are their current fees, exchange rates and recipient amounts for $500 and $2,000 transfers to popular destinations.
Last updated at 10/12/2026
USD MXN
Mid Market Rate$1 = $18.4121$1 = $18.4141
Transfer Amount$500$2,000
1
Remitly
Xoom
1
Remitly
They get (after fees)
Transfer fees
FX Rate
Markup
Cheapest payment method
Delivery time
$9,110.00
$0.00
18.2200
1.05%
-
Minutes - 3 days
$8,592.45
$0.00
17.1849
6.89%
-
Minutes - 24 hours
$36,440.00
$0.00
18.2200
1.06%
-
Minutes - 3 days
USD INR
Mid Market Rate$1 = ₹95.731$1 = ₹95.7961
Transfer Amount$500$2,000
1
Remitly
Xoom
1
Remitly
They get (after fees)
Transfer fees
FX Rate
Markup
Cheapest payment method
Delivery time
₹47,820.00
$0.00
95.6400
0.10%
-
Minutes - 3 days
₹47,498.03
$1.89
95.3565
0.39%
-
Minutes - 24 hours
₹191,300.00
$0.00
95.6500
0.15%
-
Minutes - 3 days
USD PHP
Mid Market Rate$1 = ₱62.814$1 = ₱62.8085
Transfer Amount$500$2,000
1
Remitly
Xoom
1
Remitly
They get (after fees)
Transfer fees
FX Rate
Markup
Cheapest payment method
Delivery time
₱31,070.00
$0.00
62.1400
1.08%
-
Minutes - 3 days
₱32,122.00
$0.00
64.2440
-2.25%
-
Minutes - 24 hours
₱124,280.00
$0.00
62.1400
1.07%
-
Minutes - 3 days
USD PKR
Mid Market Rate$1 = Rs 276.7435$1 = Rs 276.7435
Transfer Amount$500$2,000
1
Remitly
1
Remitly
They get (after fees)
Transfer fees
FX Rate
Markup
Cheapest payment method
Delivery time
Rs 138,555.00
$0.00
277.1100
-0.13%
-
Minutes - 3 days
Rs 554,220.00
$0.00
277.1100
-0.13%
-
Minutes - 3 days
USD BDT
Mid Market Rate$1 = ৳123.2295$1 = ৳123.2295
Transfer Amount$500$2,000
1
Remitly
Xoom
1
Remitly
They get (after fees)
Transfer fees
FX Rate
Markup
Cheapest payment method
Delivery time
৳61,440.00
$0.00
122.8800
0.28%
-
Minutes - 3 days
৳59,630.77
$3.99
120.2209
2.47%
-
Minutes - 24 hours
৳245,760.00
$0.00
122.8800
0.28%
-
Minutes - 3 days
USD GTQ
Mid Market Rate$1 = Q 7.6405$1 = Q 7.6405
Transfer Amount$500$2,000
1
Remitly
1
Remitly
They get (after fees)
Transfer fees
FX Rate
Markup
Cheapest payment method
Delivery time
Q 3,773.65
$0.00
7.5473
1.23%
-
Minutes - 3 days
Q 15,094.60
$0.00
7.5473
1.23%
-
Minutes - 3 days
USD DOP
Mid Market Rate$1 = $60.5688$1 = $60.5688
Transfer Amount$500$2,000
1
Remitly
Xoom
1
Remitly
They get (after fees)
Transfer fees
FX Rate
Markup
Cheapest payment method
Delivery time
$29,695.00
$0.00
59.3900
1.97%
-
Minutes - 3 days
$28,265.25
$0.00
56.5305
6.90%
-
Minutes - 24 hours
$118,780.00
$0.00
59.3900
1.97%
-
Minutes - 3 days
USD COP
Mid Market Rate$1 = $3,204.51$1 = $3,204.51
Transfer Amount$500$2,000
1
Remitly
Xoom
1
Remitly
They get (after fees)
Transfer fees
FX Rate
Markup
Cheapest payment method
Delivery time
$1,577,175.00
$0.00
3154.3500
1.58%
-
Minutes - 3 days
$1,574,666.95
$0.00
3149.3339
1.74%
-
Minutes - 24 hours
$6,308,700.00
$0.00
3154.3500
1.58%
-
Minutes - 3 days
USD GBP
Mid Market Rate$1 = £0.7551$1 = £0.7551
Transfer Amount$500$2,000
1
Remitly
1
Remitly
They get (after fees)
Transfer fees
FX Rate
Markup
Cheapest payment method
Delivery time
£377.00
$0.00
0.7540
0.14%
-
Minutes - 3 days
£1,508.00
$0.00
0.7540
0.14%
-
Minutes - 3 days
USD EUR
Mid Market Rate$1 = €0.8928$1 = €0.8928
Transfer Amount$500$2,000
1
Remitly
Xoom
1
Remitly
They get (after fees)
Transfer fees
FX Rate
Markup
Cheapest payment method
Delivery time
€445.45
$0.00
0.8909
0.21%
-
Minutes - 3 days
€410.50
$0.00
0.8210
8.38%
-
Minutes - 24 hours
€1,782.00
$0.00
0.8910
0.21%
-
Minutes - 3 days
Xoom live exchange rates and fees
Xoom adds an exchange-rate markup and charges a transfer fee unless your payment qualifies for a fee waiver.
For example, sending dollars from a PayPal balance to a Mexican bank account, eligible debit card or mobile wallet has no Xoom transfer fee.
The exchange-rate cost still applies, so a zero transfer fee does not establish that Xoom delivers more pesos than Remitly.
These examples show Xoom's current pricing for different transfers, with larger amounts requiring the appropriate sending level.
Eligible PYUSD-funded Xoom transfers have no Xoom transaction fee, but converting dollars into the recipient's currency still involves Xoom's exchange rate.
I think Xoom's strongest cost benefit is using money you already hold in PayPal, rather than assuming its fee waiver guarantees the cheapest transfer.
Use the received amount in the live comparison to see which service delivers more for the amount and destination you need.
Timing
Transfer speed
Both can deliver within minutes, and Xoom's bank deposits are not automatically slower than Remitly's Express transfers.
Remitly transfer speed
Remitly Express uses card funding for faster delivery on supported transfers, while bank-funded options can take longer to reach your recipient.
These Remitly transfer times cover the same destinations and amounts as the pricing examples above.
Xoom may wait up to three business days for bank funding on larger transfers before sending the money to your recipient.
Using an eligible PayPal balance avoids that bank-funding step, but your transfer can still need verification or wait for the receiving partner.
With either company, cash ready for pickup is only accessible when your recipient can reach an open collection location.
For urgent transfers, the delivery estimate for your chosen payment and collection method gives you a stronger answer than either company's general speed claim.
Limits
Transfer limits
Remitly allows substantially larger personal transfers, with a maximum of $300,000 compared with Xoom's highest $50,000 allowance over 24 hours.
Remitly's available amount depends on your verification, funding method and destination, including any lower limit applied by the receiving service.
Xoom has three US sending levels, with each level limiting your total transfers over 24 hours, 30 days and 180 days.
Xoom US sending level
24 hours
30 days
180 days
Level 1
$2,999
$6,000
$9,999
Level 2
$10,000
$20,000
$30,000
Level 3
$50,000
$60,000
$100,000
Level 3 cash pickup
$10,000
$20,000
$50,000
These periods run across your transfer history, so the $50,000 allowance is not available again each time you start a new payment.
Reaching a higher Xoom level requires additional identity information, with the highest level also requiring income or bank documentation.
The recipient's bank, cash location or wallet can apply a lower limit, even after Xoom approves your higher sending level.
I suggest Remitly for a payment above Xoom's daily maximum, rather than splitting it into smaller transfers to work around that restriction.
Our guide to sending a large amount overseas explains the documents and receiving details to prepare before making a larger payment.
Products
Products & features
Remitly offers more account features, while Xoom adds PayPal funding, prepaid phone reloads and bill payments alongside international transfers.
Both support bank deposits, cash collection and eligible mobile wallets, so Xoom is not limited to payments between PayPal accounts.
Global reach and delivery
Remitly reaches 175+ destinations compared with Xoom's 150+, while both let you send from 33 countries.
Worldwide coverage
Remitly
Xoom
Sending countries
33
33
Destination countries
175+
150+
Xoom also supports sending from Gibraltar and five French territories, with the available transfer services depending on your location.
For transfers from the US, both offer several ways to receive money, depending on the destination.
Your recipient needs
Remitly
Xoom
Bank deposit
Yes
Yes
Cash pickup
Yes
Yes
Home delivery
Selected destinations
Selected destinations
Mobile wallet
Selected destinations
Selected destinations
I think Xoom is particularly strong for supporting family in Latin America, combining local receiving options with phone reloads and bill payments.
For example, you can send money to Mexico for cash pickup at OXXO or Elektra, bank deposit, or delivery to Mercado Pago and Spin by OXXO wallets.
In Guatemala, options include cash pickup and bank deposits through Banrural and Banco Industrial, alongside eligible debit-card deposits.
Remitly also serves these destinations, so the local bank, wallet or pickup location your family uses can help you choose between them.
Deposit and funding methods
Xoom is better if you want to pay from PayPal, while Remitly adds eligible Apple Pay and Google Pay funding.
Paying from the US
Remitly
Xoom
Bank account
Yes
Yes
Debit or credit card
Yes
Yes
App balance
Remitly USD Wallet
Eligible PayPal balance
Cash or checks
No
No
Logging in with PayPal lets you use eligible linked payment methods, but it does not make every PayPal payment option available on Xoom.
Your PayPal balance must cover the full transaction and fee in the sending currency before it appears as a funding option.
PYUSD is available to eligible US customers outside Hawaii who link Xoom to a PayPal Balance account enabled for cryptocurrency.
Xoom sells your PYUSD for dollars to fund the payment, while your recipient receives the selected payout currency through their chosen delivery method.
If that payment fails or is canceled, the proceeds return as dollars rather than PYUSD.
Credit-card issuers can charge cash-advance fees, so card funding may add a cost outside the transfer service's displayed fee.
Wallets, cards and borrowing
Remitly is better for keeping money ready to send and adding card spending, while a Xoom account does not hold your funds.
Remitly's older US Wallet holds dollars without add, withdrawal or access fees, although transfer fees and exchange-rate costs still apply.
Its newer Global Card uses a separate Stripe-powered wallet, with a Visa debit card issued by Lead Bank.
The basic Card has no monthly fee or minimum balance, and foreign purchases use Visa's exchange rate without an added foreign transaction fee.
Eligible invited customers can access the Card, while other customers can join a waitlist as access expands.
The optional $9.99 monthly plan includes eligible Pay Later borrowing through Coastal Community Bank, with transfer fees and repayment conditions applying separately.
I would not pay for that plan simply to make occasional transfers, since both Remitly and Xoom already let you send without a monthly membership.
Xoom's connection to PayPal does not turn the Xoom account into a PayPal balance, card or borrowing account.
Phone reloads and bill payments
Xoom is better for paying a supported bill or reloading prepaid phone credit directly, rather than sending cash for those expenses.
Available bills depend on the destination and payment company, with utilities such as electricity, water and phone service among the supported categories.
A phone reload adds prepaid service credit, so your recipient cannot use it as cash for another expense.
For family in Mexico, you can pay supported utility bills or reload phone credit directly, alongside sending money for their other expenses.
Business
Business accounts
Remitly is the choice for business payments here, with a separate US Business service, while Xoom prohibits commercial use.
Eligible sole proprietorships, LLCs and corporations can apply for Remitly Business to pay international suppliers or contractors.
It has no setup or monthly fee, with bulk payments and Send by Link helping you pay several recipients or collect their details.
Business feature
Remitly Business
Xoom
Commercial payments
Yes
Prohibited
Multiple recipients
Bulk payments
Not a business service
Recipient supplies details
Send by Link
Not a business service
Setup and monthly fees
None
Not applicable
Having a PayPal business account does not remove Xoom's commercial-use restriction, so supplier payments need a separate business payment service.
The personal prices shown above do not establish Remitly Business pricing, which has its own account checks and transfer costs.
Support
Customer service
Remitly offers broader phone access, with 24/7 support and complimentary Concierge help after qualifying US transfers of at least $5,000.
Support option
Remitly
Xoom
US phone hours
24/7
9 a.m.–midnight Eastern, daily
Online help
Yes
Yes
Messaging
Yes
English and Spanish anytime
Larger-transfer specialists
Qualifying Concierge access
Standard customer support
Xoom's US phone support covers English, Spanish and Filipino, while other language and messaging availability follows the relevant support hours.
An anytime messaging option does not promise an immediate reply, particularly outside the support team's business hours.
Remitly's Concierge access lasts 90 days after your latest qualifying transfer, giving you specialist help without a separate subscription.
For larger or time-sensitive payments, I think Remitly's longer phone availability is a stronger distinction than either company's general support claims.
Usability
Ease of use
Xoom is easier to start with if you already use PayPal, while Remitly brings transfers and its separate account products together.
Both have apps and web access, letting you save recipient information and track a transfer without your recipient opening their own account.
Xoom can reuse eligible PayPal payment methods, reducing the details you need to enter when you first set up a transfer.
You can also create a Xoom account separately, so a pre-existing PayPal account is not required to start sending money.
Remitly's Send with Text lets selected US customers share a link so recipients can choose an available bank, wallet or cash collection option.
That helps when your recipient knows the most convenient payout option and you do not have all their receiving details.
For repeat family payments, both saved-recipient flows can save time, while Xoom's main setup advantage comes from your existing PayPal relationship.
Trust
Safety and regulations
Both operate under US money-transfer rules, but using Xoom does not give your transfer PayPal's purchase or buyer protection.
Xoom's US service is provided by PayPal, Inc., while Remitly operates through its US money-transmission registrations and applicable state licenses.
Both use security checks and fraud controls, which can delay a payment when the company needs more information about you or the transfer.
Xoom's terms exclude PayPal Purchase Protection, Buyer Protection and Seller Protection, including when you pay from a PayPal balance.
That makes Xoom unsuitable for buying from an unfamiliar seller, even if the seller asks you to use it because PayPal owns the service.
Remitly's Wallet and newer Card wallet have separate terms, so their balance protections should not be treated as identical.
For either service, verify the recipient yourself before sending, especially when someone pressures you to pay unfamiliar account details urgently.
Feedback
Reviews and feedback
Remitly scores slightly higher on the US App Store, while both have the same headline ratings on Trustpilot and Google Play.
Platform
Remitly
Xoom
Trustpilot
4.6/5 (122k+ reviews)
4.6/5 (210k+ reviews)
US App Store
4.9/5 (2.8m+ ratings)
4.8/5 (1.2m+ ratings)
Google Play
4.8/5 (1.68m+ reviews)
4.8/5 (350k+ reviews)
Reviews for both include praise for straightforward transfers and quick delivery, alongside complaints about verification, payment delays or pricing.
I would give your recipient's delivery option and the transfer's total cost more weight than the small difference between the app ratings.
Heres what our users have to say about both companies.
Remitly reviews
Would you recommend Remitly?
Anonymous
The Exchange rates are Terrible. Lost £150.00 by sending £5000
That is a huge amount. When other companies have much better rates. costing about £25-£35 for the same amount of funds transferred
No, I don't recommendSeptember 20th, 2025
Anonymous
Was told the money would be there same day, transferred money for an emergency 3 days later and they keep saying something different each time we call. It’s not a small amount of money and the money is no longer in our bank account.
No, I don't recommendAugust 29th, 2025
Andrew Lippert
Too convoluted - Not worth the time
No, I don't recommendAugust 5th, 2025
Anonymous
MY BANK REFUSE TO DO BUSINESS WITH THIS COMPANY
I'm not sureJune 30th, 2025
Anonymous
I am not currently a customer, having an experience of delivery to the wrong account and slow resolution with MoneyGram .
I'm not sureJune 16th, 2025
Jymmy François
Okkkkkkkkkkk
Yes, I recommendMay 19th, 2025
Ray
After 14hours of waiting & 6 phone calls by me, recipient never received currency, was told overseas bank problem. Used another currency operator, money arrived in seconds. Poor Show, now waiting for full refund!
No, I don't recommendMay 16th, 2025
Anonymous
Can't send to Russia
No, I don't recommendFebruary 14th, 2025
Anonymous
Remitly was convenient, non-intrusive and very efficient. From opening the page to completing the first send took barely 30 minutes - even for a computer illiterate person like me.
Yes, I recommendFebruary 5th, 2025
Anonymous
Good service
Yes, I recommendFebruary 2nd, 2025
HAMID
TOP RAPIDE
Yes, I recommendJanuary 17th, 2025
Anonymous
Not possible to send money to a bank account
No, I don't recommendJanuary 17th, 2025
Kenneth Thomas
The funds I needed arrived in minutes and saved me. It was an easy and straight forward process. Thanks Remitly
Yes, I recommendDecember 14th, 2024
ANDRE TIBERGHIEN
Impossible de s'inscrire
No, I don't recommendNovember 16th, 2024
Anonymous
Good option
Yes, I recommendNovember 8th, 2024
Anonymous
good and easy
Yes, I recommendOctober 28th, 2024
Anonymous
First time user. So far is fast and easy.
Yes, I recommendSeptember 28th, 2024
Anonymous
Currently unavailable to send money from USA to Russia
No, I don't recommendSeptember 27th, 2024
Showing 3 out of 18 reviewsShowing 18 out of 18 reviews
Xoom reviews
Would you recommend Xoom?
Anonymous
Es una empresa comprada por PayPal hace mas de 10 años. NUNCA funcionó bien. Ahora Paypal "obliga" a usar Xoom a los usuarios que deben hacer un movimiento de fondos Paypal a cuenta bancaria.
Me han bloqueado una transferencia urgente de €1500 durante mas de una semana, requiriendo el escaneo de documentos, recibos de seguro, resúmenes de cuenta bancaria, etc.
Y la cuenta de destino...es MIA también!
Le pedí a mi sobrina que hiciera la misma transferencia a mi cuenta...bloqueada por una semana y luego cancelada sin motivo.
Son una banda organizada..
No una Fintech.
Salir corriendo de Xoom...y también de Paypal.
No, I don't recommendJuly 16th, 2025
Anonymous
you can only sign up with a paypal account , so not really an alternative
No, I don't recommendFebruary 22nd, 2025
Showing 2 out of 2 reviewsShowing 2 out of 2 reviews
Alternatives
Alternatives
These alternatives cover currency accounts, in-person transfers and larger payments when Remitly or Xoom does not fit the way you need to send.
With 6+ years of hands-on experience in international money transfer services, Artiom has tested and analyzed dozens of companies, services, and apps firsthand. He has worked on content and product at MoneyTransfers.com since 2019, with a focus on FX rates, transfer apps & companies, and comparison tools. His work has been featured in Forbes, Yahoo Finance, Decrypt, PoundSterling, and more.
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