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Regency FX Review - Fees, Limits, and Ease of Use Explained

Frank Day
Author 
Frank Day
39 minutes
February 9th, 2024
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Expert Rating
8.2/10

Regency FX is a popular currency broker based in Cornwall, UK. It allows you to exchange currency and transfer funds around the world.

Using our unique scoring system, we’ve analyzed exactly how good Regency FX is, and how it compares with some of the other exchange services available on the market.

Regency FX is great if you need to make regular payments, and large transfers are more cost-effective, but it falls down a little on usability. Read on for a full breakdown based on cost, speed, ease of use, and product offering.

Fees and Rates
8.0

No fees for transferring, but a markup is added to the exchange rate.

Transfer speed
8.8
Transfer limits
8.5
Product offering
8.0
Ease of use
7.6
Safety and trust
7.5
Customer feedback
7.8
Overall
8.0

Regency FX pros and cons

  • No fees

  • Option to set regular payments

  • No transfer limits

Cost

Regency FX fees and exchange rates

8
Fees & Rates

There are no fees for Regency FX transfers, but there's a markup on the exchange rate to make up for it.

Regency FX doesn’t charge fees, but they add a markup to the exchange rate to make up for it. Let’s take a look in more detail.

Transfer fees

Transfers with Regency FX are fee-free. This is positive in itself, but it does mean there’s a markup on the exchange rate, which can be harder to calculate.

Exchange rates

The exchange rate markup with Regency FX depends on a few things.

  • The amount you’re sending

  • Where you’re sending it

  • The currencies you’re exchanging

  • How quickly you need to send the money

A key benefit of Regency FX is the lockable exchange rates. As a currency broker, Regency FX lets you lock exchange rates for up to 12 months using a forward contract, or even set a target exchange rate you have in mind using a limit order.

Speed

Transfer speed

8.8
Transfer Speed

Transfers move at an average speed with Regency FX, with some transfers completed within 24 hours, and others taking between one and three business days.

On the whole, Regency FX’s transfer speeds are quite good. Generally, it takes around 24 hours to make most transfers with Regency FX, but this does depend on how much you’re sending and where you’re sending it.

As a general rule, transfers within Europe are slightly faster than transfers from the US.

Limits

Transfer limits

8.5
Transfer Limits

With no limits, Regency FX performs best here.

This is where Regency FX starts to come good. Like a lot of currency brokers, it has no maximum transfer limits to most countries, so you can send as much as you need to in one go. Regency FX specializes in larger transfers, so you’ll often find you get the best deals if you use them to transfer amounts of $5,000 or more.

This makes Regency FX more suited to large transfers than the likes of Wise, who’s variable fee structure makes large transfers quite expensive. You’re also much better off using Regency FX for large transfers than companies like XE and Global66, who have relatively small transfer limits in comparison.

Product

Product offering

8
Product Offering

Regular payments are available, which is a huge highlight, but payment methods and currencies are more limited.

An average performance overall from Regency FX’s product offering. You can send money to 150 countries, taking it above the likes of Wise, Currencies Direct, and Revolut, but there are other things to consider.

A key highlight is the ability to schedule regular payments. Most transfer providers focus on one-off transfers, particularly other currency brokers like Currencies Direct and OFX. With Regency FX, you can set up regular payments by stating the amount you’d like to transfer, and the frequency of your transfers. This is useful for paying bills, overseas taxes, and wages.

In most countries, Regency FX will only accept payment by bank transfer, which could be inconvenient. If you’re sending money from the UK, you’re in luck - Regency FX accepts debit and credit card payments from the UK too. There are also only a relatively small amount of currencies available for a currency broker, at only 35.

There’s a definite lack of versatility when it comes to receiving through Regency FX, though. You can only receive payments to a bank account, which can be a pain if you’re looking to send airtime or make cash payments.

Usability

Ease of use

7.6
Ease of Use

No mobile app loses Regency FX a lot of points, but the supply of an account manager claws some back.

A poor score overall, with one main reason. There’s no app for Regency FX, making it difficult to use on the move.

Regency FX needs you to register and request a quote before you can make a transfer. This makes the process a bit slower and more complicated than some transfer apps like Wise and Revolut.

Despite this, their customer service has a good track record. Like most currency brokers, they give you a dedicated account manager when you sign up. They can help you set up and manage your transfers easily, but it is more difficult to process things quickly on your own.

Regency FX contact details

Phone: +44 (0) 800 041 8031

+44 (0) 1872 885 172

Email: [email protected]

Address: Top Floor, 22 Lemon Street, Truro, Cornwall, TR1 2LS

Safety

Safety and trust

7.5
Safety & Trust

Regency FX is totally legit, but the transparency around exchange rates could be improved.

Like all the providers we recommend, Regency FX is fully regulated. In the US, they’re partnered with Currency Cloud Inc, which operates in partnership with the Community Federal Savings Bank (CFSB). They’re also regulated by the Financial Conduct Authority (FCA) in their base country, the UK.

As a relatively new company (founded in 2020), Regency FX is still building its reputation in the remittance world. Transparency could also be improved. There’s no information available online about the exchange rates offered on different trades, so you can’t calculate exactly how much your transfer will cost until you’re at the final stages of the process.

Check your provider is regulated

You should only ever use regulated providers to transfer money. If a provider is not regulated, it’s likely to be a scam.

Remember: We will only ever recommend regulated financial institutions.

Reviews

Customer feedback

7.8
Customer Feedback

Customer feedback is very positive on the whole, but there are too few reviews at this point to make a clear judgement.

As Regency FX is quite a young company, reviews are fairly limited. There were only 121 reviews on Trustpilot at the time of writing, with an average score of 4.7. While this is positive, the review pool is too small to make a firm decision based on this alone.

Sign up

How to sign up for Regency FX

You can sign up for Regency FX by following the steps below:

Register
Get a quote
Finalize the details
Make the payment

Regency FX isn’t the simplest transfer provider to register for, but your account manager will be able to offer you dedicated assistance.

Summary

Regency FX - A new broker with lots to offer and lots to prove

It’s a mixed bag for Regency FX, but it’s perfect for certain uses. If you need to send large amounts of money abroad regularly, Regency FX is the provider for you. They service a lot of countries, and they have no transfer limits. But their transparency could be improved when it comes to exchange rates, and their lack of an app makes usability a problem.

FAQs

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Contributors

Frank Day
Author
Frank Day
Based in London, Frank is a dedicated writer and editor specializing in personal finance, boasting over five years of experience in the field. Frank's professional journey began in the pensions industry, where he developed a keen expertise in this area. He has crafted content for notable organizations like the Teachers’ Pension Scheme, the Environment Agency, and Direct Line.