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Citibank International Transfers

Citibank is part of the CitiGroup family; one of America’s biggest banking institutions. Operating in 19 countries, and with access to Citigroup’s nexus of 160 countries, Citibank offers customers access to their well-established global payment network. We will be reviewing the fees and rates associated with Citibank services, to find out if it is worth using their wide-reaching network for international money transfers.

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About Citibank

Citibank was founded over 200 years ago in New York, as the consumer division of multinational bank Citigroup. As a subsidiary of this global conglomerate, Citibank encompasses Citi’s global branch network, the 4th largest in the United States. 

Citibank offers personal checking and savings accounts, small business and commercial banking, and wealth management among its services. Meanwhile, Citigroup is better known for investment banking services, specialising in bigger business clients. 

CitiGroup has a large global presence, making Citibank a very popular option for customers looking to arrange secure international bank transfers between banks. Citibank has over 2,000 branches across the globe and enables an international customer base to send and receive money between 19 supported countries.

Exchange rates and fees

The most common charges associated with overseas bank transfers are transfer fees and the margins added onto exchange rates, also known as mark-ups. Both can significantly affect how much money your payee actually receives, so understanding the fee structure and foreign exchange rate employed by your bank before locking in a transfer, is crucial. In this section we will run through Citibank’s exchange rates and transfer fees for international remittances. If you’d like to know more, check our guide on sending money to a foreign bank account.

Exchange rate

Citibank trades foreign exchange with other financial institutions using the mid-market rate. However, in order to make a profit, banks tend to present customers with an exchange rate which contains a hidden fee. This is also known as an exchange rate mark-up.

In Citibank’s case, the profit margin added onto the mid-market exchange rate when transferring money internationally typically ranges between 0.01 – 0.5%. It is possible to view the exchange rates offered by Citibank before locking in a global transfer, through the website or in-app.

Transfer fees

Citibank fees vary depending on factors such as what type of account you have, where you are sending money and the size of your transfer. Fees for an outbound international transfer can range from $0 to $35, with the following fees applying to each account:

  • Citigold: $25.00
  • Citi Priority: $25.00
  • Citi Private Bank – Citibank® account package: Waived
  • Citi Private Bank – Citigold® account package: Waived
  • Citigold® Private Client International Account: Waived
  • Citigold® International Account: $10.00
  • Citi International Personal Account: $30.00
  • Citi Global Executive Account: $30.00
  • Citi Global Executive Preferred Account: Waived
  • All other accounts: $35.00

Additional costs

Citibank charges inbound transfer fees for receiving international money transfers: only Premium account holders are exempt from this charge.

Citibank also facilitates the use of peer-to-peer payment app, Zelle, for customers making domestic transfers. Additional costs may apply; you can find out more about Zelle’s partnership with Citibank here.

How do Citibank transfer fees compare to using a money transfer provider?

Compared to the services offered by money transfer specialists, like Wise or WorldRemit, Citibank customers are making a loss on their international transfers. For instance, if you were transferring GBP to USD, each time you transfer £100 you could be charged up to £10 in transfer fees: this is money your payee should be receiving. 

If you have a standard checking or savings account with Citibank, you are most likely to find a cheaper transfer method with a money transfer provider. Compare your options today, and find the cheapest way to send your money.

Citibank pros and cons

We have compiled a list of pros and cons for using Citibank’s international money transfer services, making it easier for you to compare this bank to other service providers: 

Pros
Worldwide access: Citibank has a global presence in hundreds of countries, making it easy and convenient for millions of customers to send money around the world
Free transfers between Citibank customers: Citibank Global Money Transfers allow customers to send money between international Citibank account holders, with no transfer fees attached
Convenient process: Sending money with Citibank is straightforward, the online platforms are easy to navigate and the onboarding process is user friendly
Cons
High transfer fees: If you are sending to a bank account outside of the Citibank network, the fees will be more expensive than international money transfer operators
Higher exchange rate margin: Likewise, you’ll pay a higher markup on the exchange rate than you would with a specialist transfer provider so it is worth comparing your options

Citibank Swift Codes

BankCountryCity
Citibank NaArgentinaBuenos Aires
Citibank NaAustraliaSydney
Citibank International Plc Austria BranchAustriaVienna
Citibank NaBahamasNassau
Citibank NaBahrainManama
Citibank NaBangladeshChittagong
Citibank NaBangladeshDhaka
Citibank International PlcBelgiumBrussels
Citibank NaBoliviaLa Paz
Citibank NaBrazilRio De Janeiro
Banco Citibank SaBrazilSao Paulo
Citibank NaBrazilSao Paulo
Citibank NaBruneiBandar Seri Begawan
Citibank NaBulgariaSofia
Citibank NaCameroonDouala
Citibank CanadaCanadaToronto
Citibank Canada Securities LtdCanadaToronto
Citibank NaCayman IslandsGeorgetown
Banco De Chile As Legal Succesor Of Citibank ChileChileSantiago
Citibank China Co LtdChinaBeijing
Citibank China Co LtdChinaChangsha
Citibank China Co LtdChinaChengdu
Citibank China Co LtdChinaChongqing
Citibank China Co LtdChinaDalian
Citibank China Co LtdChinaGuangzhou
Citibank China Co LtdChinaGuiyang
Citibank China Co LtdChinaHangzhou
Citibank China Co LtdChinaNanjing
Citibank China Co LtdChinaShanghai
Citibank China Co LtdChinaShenzhen
Citibank China Co LtdChinaTianjin
Citibank China Co LtdChinaWuxi
CitibankColombiaBogota
Citibank ColombiaColombiaBogota
Banco Citibank De Costa Rica SaCosta RicaSan Jose
Citibank Europe Plc Organizacni SlozkaCzech RepublicPrague
Citibank CongoDemocratic Republic Of The CongoKinshasa
Citibank International PlcDenmarkCopenhagen
Citibank NaEcuadorAmbato
Citibank NaEcuadorCuenca
Citibank NaEcuadorGuayaquil
Citibank NaEcuadorQuito
Citibank CairoEgyptAlexandria
Citibank CairoEgyptCairo
Banco Citibank De El Salvador SaEl SalvadorSan Salvador
Citibank NaEl SalvadorSan Salvador
Citibank International Plc Finland BranchFinlandHelsinki
Citibank International PlcFranceParis
Citibank NaGabonLibreville
Citibank Na Filiale Frankfurt MainGermanyFrankfurt Am Main

Answers to key questions about Citibank 

In this section we will review questions commonly posed by prospective customers, in a bid to shed light on Citibank’s various products and international transfer services.

Can I open a Citibank account in any country?

You can open a Citibank account online, from anywhere in the world, so yes. Customers are no longer required to physically visit a branch in-person to set up an account.

Does Citibank have an app?

Yes, the Citibank app is called Citi Mobile and it is free to download for iOS or Android. Citi Mobile has been rated 4.7 out of 5 stars on Google Play and 4.6 out of 5 on App Store. The same app is used by CitiGroup customers.

Are there transfer limits?

Customers with Citigold or Citi Private Client accounts are now able to make domestic and international transfers of up to £75,000 (or equivalent) per day.  All other customers can transfer up to £50,000 (or equivalent) per day. 

The transfer limit for domestic transfers between Citibank account holders is £5,000,000 (or equivalent) per day. Transfers of this size can be arranged via the Citibank website or Citi Mobile app, as well as by visiting a local branch. Find out more about International Money Transfer Limits.

How long do transfers take with Citibank?

If the money transfer is submitted to Citibank before 5.15pm (ET) funds will be sent the same day; this is much faster than the average bank transfer speed. 

Please note, international bank transfers sent to non-Citibank account holders via the SWIFT network can take between 1- 5 working days to arrive: the delivery speed is determined by the destination country and currency.

If you want to know more, check out our guide on international transfer times: how long do international bank transfers take?

What customer support options are available?

Citibank offers a range of helpful support options to their global customer base. These include: 

  • Toll-free phone numbers for customers in each of the 19 countries Citibank operates in
  • Messaging features available in the Citi Mobile app and Citibank Online account
  • Type-Talk customer services for the deaf and hard of hearing
  • A visit to your local Citibank branch or book an appointment

Can I use a Citibank debit card when travelling abroad? 

Citibank debit cards can be used abroad but will incur a foreign transaction fee of around 3%.

How to open an account and transfer money with Citibank

It has never been easier for those interested in opening a Citibank account to do so. Once you have registered online, you will be able to send a Global Money Transfer to any of the countries supported by Citibank.

Opening an account

Visit the Citibank website or download the Citi Mobile app and select what type of account you would like to sign up for (checkings & savings, credit card etc). The registration process will require the following information:

  • Your full name
  • Address
  • Date of birth
  • Email address
  • Social Security number (or equivalent) 

Once you have completed the online application, you will receive an email confirming that your application has been received, followed by another notification which will inform you whether you’ve been successful or if further identifying documents are required.

Transferring money

Once your account has been set up, you can transfer money to a domestic or international payee. Simply enter your recipient’s details, what currency you want to send the money in and confirm the fees and exchange rates provided. If you’ve initiated an international transfer before 5.15pm ET, your transaction should be processed the same working day.

Summary

Citibank is a brilliant global financial institution which allows customers to transfer money to other domestic and international Citibank accounts at relatively low-costs. However, if you need to send money overseas to a payee who does not have a Citibank account, higher charges will apply. Therefore, as with most other scenarios, using the services of international money transfer operators will work out cheaper. Use our comparison tool today, to get an idea of how much money you can save by using an international money transfer company.