Kabayan Remit is an online money transfer provider that offers kababayans (“fellow Filipinos” or “fellow countrymen”) working in the United Kingdom one of the best money transfer services to their families and friends back home in the Philippines. In this review, we’ll look at the exchange rate margins and fees charged by Kabayan Remit, the payments you can make, how to send and receive money, transfer speeds and everything else you could need to know about the service offered by this money transfer provider.
Registered as Kabayan Capital Limited in 2012 in the UK and trading as Kabayan Remit, the provider supports both online and telephone transfers.
Online transfers can be initiated on the website or through the Kabayan Remit app. To simplify the process of sending money abroad even further, senders can pay for their transfers using a debit card or bank account transfer (Sofort banking). Beneficiaries can get the funds delivered in the form of cash pickups, door-to-door deliveries, GCash and PayMaya virtual wallets, or as direct deposits into their bank accounts.
To enhance its sending and disbursing networks, Kabayan Remit has partnered with reputable financial institutions including Land Bank of the Philippines, BDO Unibank, the Philippine National Bank, China Bank, Metro Bank plc, Security Bank, Allied Bank, Bank of the Philippine Islands. This gives it a good network of financial partners to support its services.
Much like most international money transfer companies, Kabayan Remit charges a small margin above the mid-market rate, along with a transfer fee that varies depending on the transfer payment and payout methods you choose. Here’s what to expect when making your transfer.
The provider updates its British pound sterling (GBP) to Philippine peso (PHP) rates daily on its Twitter handle and Facebook page. The exchange rate margin that Kabayan Remit adds above the interbank rate is 0.81%. You can also see their rates displayed on their website and app.
Transfer fees start from £2.99 and the first transfer you make is free. The fees you pay will vary depending on your payment method and how the beneficiary receives the funds.
Depending on your issuing bank and card network (e.g. Visa or Mastercard), you may be charged some fees such as interchange fees. Also, transfers channelled through the SWIFT network come with an inward SWIFT charge deducted from the amount transferred, so it is important to check with your bank before making a transfer.
Kabayan Remit is dedicated to offering innovative international money transfer solutions for the Filipino community in the United Kingdom. With competitive rates and a dynamic fee structure, the provider continues to appeal to a growing customer base. Here’s what to expect when using the platform.
Kabayan Remit offers its customers two options when paying for their transfers and an impressive number of payout methods. Below is a summary of the payment and withdrawal methods they offer.
You can pay for your transfer on Kabayan Remit using either of the following methods:
You can choose any of the transfer delivery methods below depending on the cost, speed, and convenience required by your recipient.
Kabayan Remit is a highly specialised platform that is simple to use when sending money to your family and friends in the Philippines. Here are the processes involved when making your transfer.
1. Sign up for an account: You can register for an account on the website, mobile app, or through the telephone. All you need is to provide your email and password, personal information, contact details, and your occupation. Then click on the ‘Register’ tab.
2. Select beneficiary: Once your account is set up and verified you can log in and start sending money by selecting your beneficiary. If you haven’t previously entered your recipient into the system, you can add them as a new beneficiary and proceed with your transfer.
3. Choose the transfer type: You can choose account transfer, cash collection, or home delivery depending on your preferences.
4. Add your transfer details: These include the purpose of your transfer and the beneficiary’s account information if you’ve chosen this payout method.
5. Choose how you want to pay: You can pay using your debit card or make a transfer from your bank account.
6. Amount to send: Choose the amount you want to send in British sterling pounds or the amount you want the recipient to get in Philippine pesos. Input a discount code if you have, tick the ‘Confirmation SMS to remitter’ checkbox and provide your mobile number if you want to get notifications.
7. Transfer confirmation: Check that all the transfer details are correct and click on ‘Confirm transfer.’
8. Pay for your transfer: Select the correct payment type-Visa, Visa Electron, V Pay or Mastercard, and enter your details. Once you’ve made the payment, you’ll receive an SMS and email confirmation with the transfer reference number, transfer amount and the name of the recipient. The recipient will also receive the same information.
You can always check the status of your transfer from the Kabayan Remit’s dashboard.
How your recipient receives the funds depends on the transfer payout method you choose. For virtual wallets and direct bank deposits, your recipient gets the money without having to provide any documentation unless making a withdrawal.
Cash collection and home delivery require that the recipient provides proof of ID and a transaction reference, which they will have to provide when collecting the money.
Yes, Kabayan Remit has a mobile application available both on android and iOS platforms as a free download. The app has several functionalities including:
On Play Store, the Kabayan Remit app has a 4.3/5 rating and a total of 77 reviews. On the App Store, it has a 4.2/5 score with 44 ratings.
The transfer speed depends on the payment method you choose.
Yes, there is a limit per transaction and a monthly transfer ceiling. The maximum you can send per month is £7,000 and the ceiling per transaction is £3,000. Having said that, if you’re making a single transfer that exceeds £1,000 or a regular transfer that exceeds £3,000 within 30 days, this can only be processed if you get verified online. When sending large amounts (above £2,000 per transaction) you must also get in touch with the customer support team on 020 3474 0999 for special arrangements.
When paying using a debit card, the limit is £999. Transfers beyond this value can only be paid through online bank transfer.
Kabayan Remit has been in the money transfer business for 8 years and has operated in the financial services industry for longer, so yes you can trust this company. However, don’t take our word for it, let us see how it scores in the various trust factors.
Incorporated in the UK on 20th June 2012 under company number 0811867, the provider has its headquarters at Murdock House, 30 Murdock Road, Bicester OX26 4PP. As one of the leading brands in the UK-Philippines transfer corridor, Kabayan Remit has more than 10 employees among them compliance managers, customer support specialists, graphic designers, and digital marketers.
The provider is authorised, and its activities regulated by the Financial Conduct Authority. It operates under the Payment Services Regulations 2009, as an Authorised Payment Institution (API) number 710792.
It is also licensed and regulated as a Money Services Business (MSB) by Her Majesty Revenue and Customs under license number 12689111. Kabayan Remit is also registered by the Information Commissioner’s Office (ICO) registration number ZA031287. The ICO is an independent body in the United Kingdom established to uphold public information rights.
Key industry partnerships
To enhance the quality of service it offers to its customers, Kabayan Remit has entered the following partnerships:
Encryption and customer data
Kabayan takes customer security and privacy seriously. They’ve taken every reasonable measure to ensure personal data is protected from unauthorised access. Some of the security layers in place include firewalls, cloud storage, IT authentication, and SSL by Default encryption technology.
The company has a total of 225 ordinary shares privately held by the three directors as follows:
The brand doesn’t have as many reviews on Trustpilot but on Reviews.io it has a total of 10,177 reviews and an overall rating of 4.8/5. Here is what the customers have to say:
Most transfers are normally sent within minutes, making it difficult if not impossible to recall them. However, if you do need to cancel a transaction, get in touch with the support team on 020 3474 0999 or through email@example.com for assistance.
The only destination for Kabayan Remit is the Philippines, and customers can only send money from the UK. However, the provider is currently looking at expanding to other markets in Europe, Scandinavia and North America.
If you need assistance with anything related to Kabayan Remit, you can get in touch with the customer support team using any of the following channels:
Kabayan Remit’s support is bilingual. Therefore, expect to be served in either English or Filipino depending on your preferred language.
Kabayan Remit is the go-to platform for many kababayans looking for a cheap, fast, and efficient way to send money to their families and friends in the Philippines. For the 8 years it has been in existence, the provider has been constantly improving its platform usability and looking for strategic partnerships with telephone companies, banks, and other institutions.
Sending and receiving money using the platform is simple. Beneficiaries have the option of direct bank deposits, virtual wallet top-ups, cash pickups, and door-to-door deliveries for their transfers.
When choosing a money transfer provider, you need to carefully compare the exchange rate margins and fees they charge. Fortunately, you can use our money transfer comparison tool to do a quick comparison on who’s cheap, fast and reliable on the UK-Philippines transfer corridor.
Kabayan Remit is one of the innovative brands that has consistently featured on our list of recommended providers to the Philippines, but before choosing a provider it is always best to compare your options to make sure you’re getting the best deal.