Since its launch in 1930, Arab Bank has grown into one of the most financial institutions of its kind in the Middle East, transitioning seamlessly into the online financial services sector by providing easy-to-use digital banking solutions. The bank operates more than 600 branches across 5 continents; but we want to know how straightforward, accessible and expensive their cross-border transfers are.
The bank was founded 91 years ago in Jerusalem, Mandatory Palestine but is now headquartered in Amman, Jordan. In 2020, Arab bank reported $54.4 billion in assets, which is a 6% increase from the year before despite the pandemic.
With a presence in 28 countries, and a network of over 600 branches spanning five continents, Arab Bank is one of the leading banks in the Middle East. The Jordan-based bank offers customers various financial packages, mainly in Palestine, UAE, and Egypt. It has assets estimated to be worth over $54 billion.
Through its personal banking Arabi cross-border services, customers can access Arab Bank international transfers.
Yes, you most certainly can, Arab Bank facilitates international bank transfers albeit to a limited number of destinations.
Most international money transfer clients always look at the cost of the transfer. This is to ensure they get value for money. Exchange rates and fees are key determinants of the final cost of transactions.
Arab Bank’s exchange rates are fixed depending on the transfer destination. The margin ranges from 1.5% to 4% above the mid-market rate.
Transfer Type | Arab Bank Exchange Rate |
---|---|
Transfers denominated in the beneficiary’s country currency: | 3% foreign exchange margin |
International transactions denominated in Jordanian Dinar (JOD): | 1.5% exchange rate margin + exchange rate from the service provider |
Transfers to EU when the transfer is denominated in beneficiary’s country currency: | 4% margin |
International transaction in JOD to EU countries: | 2.5% margin + exchange rate from POS service provider |
Funds transfer through Arabi online: | 4% exchange rate margin |
These exchange rate margins also apply for international Visa Card transactions.
Arabi Bank charges 0.5% foreign exchange fees at bank branches and 0.375% for transactions through the Arabi mobile and Arabi online.
Arab Bank exchange rate margins are significantly higher compared to money transfer providers. Some charge mid-market rates, while others have a rate below 1.5%.
Amount | Cost |
---|---|
Up to $1,410 | $1.40 |
From $1,410 to $7,050 | $2.80 |
More than $7,050 | $4.20 |
Amount | Cost |
---|---|
Up to $705 | $8.50 |
From $705 to $7,050 | $14 |
Transfers over $7,050 | 0.25% / up to $99 |
Amount | Cost |
---|---|
Up to $1,410 | $2.80 |
Transfers from $1,410 to $7,050 | $4.20 |
Transfers over $7,050 | $5.60 |
Note: Transfers are free to Arab Bank account holders in Palestine.
On occasion, customers may incur additional "Outward Remittance" charges, such as:
Submitting an enquiry about any Outward Remittance in a foreign currency: 10.50 BHD or equivalent
Amending a transfer amount in a foreign currency: 10.50 BHD or equivalent
For the full list of Arab Bank's fees and charges follow this link.
Generally, banks will always have higher costs than most money transfer providers because there are sometimes more than two banks involved in the transaction process. There are also several fees banks must cover, such as handling and payment charges.
Arab Bank's international transfer fees are reasonable compared to the charges levied by other banks.
For better clarity, we break down the cost of sending money to different countries and most relevant to Jordanians. We do a side-by-side comparison of pitting Arab Bank and a money transfer service. We’ll assume $100 is our transfer amount.
Send Money To | Arab Bank Cost | Money Transfer Provider Cost |
---|---|---|
Palestine | $0 | $8 |
United States | $1.4 | $2.99 |
Europe | $1.4 | $3 |
Banks all around the world partake in the SWIFT (Society for Worldwide Interbank Financial Telecommunication) network, which identifies different financial institutions through a system of unique bank codes. Here we provide a list of SWIFT codes for X Bank, organised by geographical locations.
You can open an account with Arab Bank in two ways. One is through a branch, and the other is by filling out an application form online. You will be required to submit a few requirements for verifying your identity and address. Once this is done, you can register for Arabi Online, which is the online banking service of Arab Bank, and from there, you can access your account to send money.
Both Jordanians and non-Jordanians can open an account with Arab Bank. However, as mentioned, non-Jordanians must provide the requirements to verify their identity and address in Jordan.
Here are the needed documents:
Proof of identification (e.g., passport, identification ID for the children of the Gaza Strip, or Identification ID for the children of Jordanian women)
Birth certificate or family book for minors if opening an account in the state
Proof of residence (e.g., utility bill that's not more than three months old or a valid lease contract)
Proof of work (e.g., letter from the employer, salary certificate, salary voucher, craft/professional license stating work address)
Residence permit and valid work permit or a Diplomatic ID or Investor Card.
Once a newly registered account has been activated, users can register to Arabi Online. Users can send money within their accounts or to other local and international banks using that service.
Customers first need to log in using their username and by typing in the captcha from the Arabi Online website. Next, users need to enter the password on the second step of the login process. After logging in, customers can start sending money.
Take note that the type of transfer (local or international) must first be specified. After this, the beneficiary and the exact amount should be entered. Once everything is in check, the transaction can be confirmed.
The lowest transfer cost that you can pay with Arab Bank is 6 JOD, but this is only for transactions of up to 500 JOD (705 USD). If the sum is higher than 500 JOD but not lower than 5,000 JOD, the transfer fee is 10 JOD (14 USD). And, for amounts over 5,000, the transfer fee is 0.25% of the entire amount with a maximum of 70 JOD or almost 100 USD.
As mentioned, if you're sending money regionally, the transfer fees are zero, but Arab Bank also doesn't charge outward remittances fees on transfers to its branches in Palestine.
Arab Bank offers several channels to contact customer support. Users can walk into a branch or use the helpline numbers. The bank also provides different social media channels for communication.
Support Type | Y/N | Details |
---|---|---|
Email Support | Y | info@arabbank.com.jo |
Telephone Support | Y | +96265600000 |
Chat Support | N | Not available |
In-Branch Support | Y | You can use any of the 600 branches in 28 countries |
Arab Bank is one of the most trusted banks in the middle east and offers a convenient and secure way to transfer money in the region. However, what it offers generally favors only clients in that part of the world, and the branches it has in other continents don't provide the same advantages. For instance, its Arabi Access feature is limited only to a handful of countries. Aside from that, the fees and exchange rate margin on each transaction add up to a steep transfer cost in contrast to money transfer companies. So, while an excellent bank overall, it may not be the best choice to save money on international transfers.
Fear not, however, there are many reliable global remittance companies offering low-cost, speedy and secure transfer services: use our comparison tool to find out which company is better suited to your needs.
We want to present users with the most helpful information available, in order to draw a complete picture of all international services offered by Arab Bank; we will do this by addressing the following list of common money transfer questions.