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Key Currency Money Transfer Review

This UK-based money transfer provider endeavours to be a leading authority in the international remittance industry, for both personal and business clients. In this review we will identify the distinguishing features of Key Currency by observing the cost, credibility and support options available to customers sending and receiving money transfers.

Send Money with Key Currency Money Transfer Review

About Key Currency

Based in Truro, Key Currency is proud to provide a customised person-to-person money transfer experience. Once registered with the provider, customers are assigned a representative who will guide them through the different available transfer services, exchange rates and payment procedures. 

Since its founding in 2015, Key Currency has established strong relationships with four major UK banks and guarantees highly competitive, fee-free international money transfers. Due to the fact Key Currency has lower operating overheads than the big banks and currency brokers, the company is able to pass those savings on to their customer base. 

Key Currency focuses on providing attentive customer service and up to date foreign exchange data, in a bid to give users greater peace of mind. Clive Cooke, Chairman of the company, understands how integral customer service is: “Our business basically comes down to this: give people better exchange rates, treat them well and get the job done properly.”

Key Currency are keen to promote maximum transparency in all areas related to business and personal money transfers, encouraging trust and loyalty from all their clients. The moderately sized business has refined their international services to include all clients, both private and corporate, and they are often trusted to transfer large amounts of money internationally by customers making overseas investments such as buying property abroad.

Key Currency Exchange Rate, Fees & Costs

In this section we will look at the various costs associated with the brand, from foreign exchange rate spread to transfer fees.

Exchange rates

Through their relationships with four of the UK’s leading banking institutions, Key Currency is able to offer highly competitive exchange rates. However, customers should bear in mind an exchange rate spread will differ depending on the amount being transferred and how exotic the trading currencies are. The company primarily deals with larger money transfers, categorised in the following amounts: 

  • Less than £5,000
  • £5,000 to 20,000 
  • £20,000 to 50,000
  • £50,000 to 200,000
  • More than £200,000

Disappointingly, Key Currency does not advertise their exchange rates and therefore does not offer much transparency in this sense. However, customer reviews indicate their rates are mostly competitive: customers who wish to receive a quote for an overseas money transfer should visit the Key Currency website.

Transfer fees 

Key Currency is a currency brokerage that does not charge any fee for their services and it is free to sign up for a Personal or Business account.

Additional costs

Although the company practices a “no hidden fees” service any fees or charges Key Currency incurs as a result of currency conversion will need to be paid for by the customer.

Top corridors to send money to with Key Currency

The European Union is the main corridor Key Currency operates in, but the company also deals with a number of other regions, including Australia, Canada, and New Zealand.

Pros & Cons of using Key Currency

We have compiled a list of the biggest benefits and drawbacks of using Key Currency to send money overseas:

No minimum transfer amount
A personalised, fee-free service
Key Currency representatives offer to monitor exchange rates on behalf of clients, informing them when a favourable market move has occurred
Experience handling larger overseas transfers and business transactions such as salaries, pensions, mortgages and rent
Not available to clients in the USA
Lack of transparency when it comes to exchange rate structure: unlike competitors like Wise, WorldRemit and PaySend, customers are unable to view exchange rates and costs ahead of time, and instead must sign up for an account to receive a quote

What types of transfers can you make with Key Currency?

Key Currency advises customers to speak directly with a representative to find out the best transfer options for their overseas remittance needs.

How long will it take to receive money using Key Currency?

  • SEPA transfers can take 1 – 2 working days
  • Transfers outside of SEPA zone can take 2 – 5 working days
  • A SWIFT transfer can take between 1 – 4 working days

What type of transfers can you make with Key Currency?

Key Currency advises customers to speak directly with a representative to find out the best transfer options for their overseas remittance needs.

How long will it take to receive money using Key Currency?

  • SEPA transfers can take 1 – 2 working days
  • Transfers outside of SEPA zone can take 2 – 5 working days
  • A SWIFT transfer can take between 1 – 4 working days

What payment methods can I use when sending money with Key Currency?

To arrange an international payment with Key Currency customers will be asked to send funds to a segregated client account by bank transfer.

What are the best reasons to use Key Currency?

  1. Large money transfers are in safe hands: Key Currency is popular with customers who are sending funds overseas for emigration, reimbursing student fees or sending money home
  2. Business services available: Key Currency offer services designed to improve profit margins, mass overseas payments for business and international supplier payments, as well as currency exchange tools such as forward contracts and market analysis
  3. Property-related assistance: Key Currency is used to liaising directly with clients’ solicitors to ensure transactions run smoothly when buying a home abroad

What do users have to say about Key Currency?

Learning about the opinions and experiences of former and current customers is a fantastic way to gauge the overall performance of any company. Judging by user reviews posted on TrustPilot, the UK’s top consumer feedback site, Key Currency appears to be excelling as a money transfer service provider. Over 900 reviews have been left on Key Currency’s TrustPilot page, awarding the company an overall rating of 4.9 out of 5, with an outstanding 99% of all reviews qualifying the brand as Great or Excellent. 

Can I trust Key Currency?

According to the calibre of online reviews left by customers, many of which comment on their reliable and helpful services, Key Currency appears to be an exceptional and extremely trustworthy company. Registered in England and Wales under company no. 9603083, Key Currency Limited is based out of St. Piran House, Truro Technology Park, Truro, TR1 2XN, United Kingdom but the company also has offices in Spain, Portugal and The Netherlands.

 In terms of adhering to the relevant authorities, Key Currency is fully regulated by the Financial Conduct Authority and registered as an Authorised Payment Institution (Financial Services Register No. 753989). The company has also been acknowledged by the industry, having won six awards in various areas relating to foreign exchange services. 

How to get started with Key Currency to send & receive money?

It is free for customers to sign up with Key Currency: follow these steps to complete the registration process in less than five minutes. 

Opening a Key Currency account

Step 1. Click the Open an Account button at the top of the homepage, selecting the Account Type from Private or Corporate. You will be asked a few further questions, depending on the type of account you have chosen: press Continue once this section is completed. 

Step 2. You will need to enter your Personal or Company details and contact information before proceeding. 

Step 3. At this point you will be asked to divulge the Purpose of your Key Currency account: What currency will you be buying and selling? How frequently will you be making international payments? What is your reason for using foreign exchange services? Once you have answered these questions you will need to accept Key Currency’s terms and conditions: click Submit once complete. 

Step 4. You will receive an email confirming your new Key Currency account which can be used to get a quote, make a payment and send money overseas

Does Key Currency have a mobile app?

At the time of writing, Key Currency does not offer a mobile app and their services can be accessed via mobile or desktop browser only. 

Frequently Asked Questions

How do I contact Key Currency?
How to find the best exchange rate?
What currencies are available with Key Currency?
April Summers

April is a trained journalist and the Content Editor for MoneyTransfers.com. She has 10 years experience writing about a diverse range of subjects, from financial services to arts and entertainment. When she’s not writing about global remittances she can be found daydreaming about her next holiday abroad.

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