HomeBanksLa Caixa
La Caixa International Transfers & Exchange Rates
Caixa Bank
Quick Info
Published On:
November, 23 2022
Edited On:
March, 22 2023

La Caixa International Transfers & Exchange Rates

La Caixa is a bank based in Spain with a customer base of over 20 million. The bank is the third-largest lender in Spain and boasts over 6,300 branches across several countries.

With the expected merger between La Caixia and Bankia, a bank in Spain, the bank expects an increase its customer base. The growth in size demands excellent international money transfer services.

Compare Providers Now
Fill out the form to get the best rates
United Kingdom

About La Caixa

CaixaBank is a leader in retail banking in Spain. The bank aims to be socially responsible by using a model based on quality and trust. The bank has a presence in over 16 countries. Some countries where the bank has a presence outside Europe include Algeria, Brazil, Australia, Canada, and the United States. However, these subsidiaries are mostly aimed at servicing Spanish companies in those countries.

In terms of international money transfer services, La Caixa facilitates remittances mostly to the European Economic Area, which consists of more than 28 countries. For other regions, clients can credit bank accounts using the SWIFT service.

La Caixa also offers a specialized program called HolaBank. It is intended for international clients who spend time in Spain. Clients can use this service to transfer to several countries in Europe.

The bank also offers a unique service for the transfer of money from the United Kingdom to Spain. This cross-border transfer requires a customer to own accounts in both countries. The service is called Open Line.

With over 6,000 branches and offices, customers who hold an account with CaixaBank can easily walk into a branch or use the online banking system to actualize a transfer. However, transfers are limited to crediting bank accounts.

La Caixa Fees and Exchange Rate

Fees and exchange rates form a core part of revenue generation for international funds transfer services. La Caixa also charges fees and makes money through margins in exchange rates.


Here are fees for international transfer and transfers across SEPA.

Transfer DescriptionLimitFeesMin Amount (EUR)
SEPA transfers standard (in EUR)15,000 EUR0.4%3.95 EUR
SEPA transfer (EUR) through ATM or onlineUp to 20,000 EURFree
Over 20,000 EUR0.4%3.95 EUR
SEPA transfers (EUR) Urgent15,000 EUR0.4% +1.99 EUR3.95 EUR
Transfers outside Europe (Standard) Foreign currencyShared costs0.6%15 EUR
Sender Costs0.7%27 EUR

Customers who have an account with La Caixa can send money to Spain from the United Kingdom (UK) using pound sterling through Open Line. These transfers are subject to the following fees.

  • Up to 12,500 EUR or its equivalent, customers pay a 0.4% fee. The minimum amount for transfer 15 EUR

Commissions rates and charges for foreign currency transactions are available at a bank branch upon request or through CaixaBanknow.

Customers have the option to decide who will be bearing the cost of the transfer. The options are:

  1. Sender costs – The beneficiary will not pay any fees.

  2. Shared costs – Both the sender and beneficiary have to pay a certain portion of the fees.

Exchange Rates

La Caixa bank also makes revenue by making margins between the buy and sell rates when customers transfer money. The bank will apply its rate change to a transaction if:

  1. A client sends or receives funds in currencies other than the Euro.

  2. The currency of the receiving account is different from what has been sent.

  3. The rate change has not been agreed prior to sending or receipt of the transaction.

Customers can access the exchange rates offered by the bank via CaixaBanknow App or by walking to any branch.

In general, the bank makes a +2.5% exchange rate margin over the market rate.

How Do the La Caixa Bank Transfer Fees Compare to Using a Money Transfer Provider?

Major remittance companies do not charge any fees for transfers. La Caixa charges a percentage on the funds a customer wishes to transfer. Therefore, the higher the amount a customer sends, the higher the fees.

La Caixa Pros and Cons

CaixaBank, like many other banks, has its advantages and disadvantages when it comes to money remittance. Based on our analysis and the customer reviews, here are some of the pros and cons.


Extensive reach - Customers can choose to walk into the many branches available in Spain to send and receive money.
Digital platforms – Customers can use the online system or CaixaBanknow App to facilitate money transfer internationally.
Flexible –Residents in 15 western European countries can open accounts with the bank while abroad. They can access core financial services including money remittance.
Multi-lingual customer support team – There is an upward of 500 multi-lingual advisers who are ready to assist. This is achieved through HolaBank.
24/7 customer support – The bank offers a communication channel through HolaBank, which customers can reach throughout.
Predictable market exchange rate – The bank has a predictable margin over the market exchange rate –set to +2.5%. Before transacting, customers are aware of the expected expense.


Poor customer support and service – The reviews online make it clear that customer service is not streamlined. Queries were left unanswered, and the support team seem unwilling to help.
Higher fees – The bank charges higher fees compared to international transfer companies
Limited payout options – Customers can only send money to other bank accounts. There are no options for mobile money or cash pickup.

La Caixa Bank Swift Codes

La Caixa Succursale MarocMoroccoCasablanca
La Caixa Oddzial W PolscePolandWarszawa
La Caixa Sucursala RomaniaRomaniaBucharest

How to Open an Account and Transfer Money With La Caixa?

Prospective account holders can open an account by visiting the branches. All you need is to present the relevant Know Your Customer(KYC) documents for the bank to complete due diligence.

Additionally, non-residents can open an account online. However, they need to visit a branch in three months to confirm their identity.

Using the branches and the digital platforms, customers can send and receive funds internationally.

Customer Service Details for Users of La Caixa Bank

Customers have expressed great dissatisfaction with the services offered by the La Caixa support team. At a reputable customer review site, users rate the bank poorly at 1.2 stars after 592 reviews. Actually, 93% of the respondents rate the service as poor.

Can I Use La Caixa for International Bank Transfers?

Yes, La Caixa facilitates international transfers across the globe. In Europe, remittances are governed by SEPA. Where they do not have a subsidiary, La Caixa credits the beneficiary account using SWIFT.


La Caixa offers a cocktail of services to facilitate international transfers. European transfers utilize SEPA. Transfers to the United Kingdom use the Open Line, which dictates users must have accounts in Spain and the UK. HolaBank also allows foreigners who spend a lot of time in Spain to send money abroad.

As La Caixa undergoes a merger with Bankia, there is an expected uptick in international money transfers due to increased channels for sending and receiving money.

Other Banks

April Summers
April Summers
April is a trained journalist and the Content Editor for She has 10 years experience writing about a diverse range of subjects, from financial services to arts and entertainment. When she's not writing about global remittances she can be found daydreaming about her next holiday abroad.


Can I open a La Caixa Bank account in any country?
Does La Caixa Bank have an app?
Are there transfer limits?
How long do transfers take with La Caixa Bank?
What are customer support options available?
Can I use a La Caixa debit card when traveling abroad?
Compare Money Transfer Rates
Get access to the lowest rates by filling out the form below
United Kingdom