MoneyTransfers
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Zing vs Wise vs Revolut - Who comes out on top?

Zing is a new transfer provider released on 3 January 2024. Owned by banking giant HSBC, Zing is looking to make waves in a crowded remittance market by competing with the likes of Revolut and Wise.

Wise still leads for now, but Zing isn’t as far behind as you might think. Discover how Zing could potentially take on the global giants of international money.

Frank Day
Author 
Frank Day
7 minutes
December 18th, 2024
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Key differences between Zing, Wise, and Revolut

Zing

Wise

Revolut

Founded

3 January 2024

31 March 2010

1 July 2015

Available in

UK only

Over 40 countries worldwide

38 countries worldwide

Costs

From 0% fee and 0% rate markup

Around 0.5%, variable

Variable fees based on where and when you transfer

Speed

Within 24 hours, often instant

Often instant, sometimes up to 3 working days

2-5 business days

Transfer limits

£40,000 or equivalent

$1m or equivalent

No limit

Product offering

Multi-currency account, free P2P payments, 30 exchangeable currencies

Multi-currency account, free P2P payments, 50+ exchangeable currencies

No multi-currency account, exchanges just over 25 currencies

Ease of use

Easy navigation and sign up

Easy navigation and sign up

More complex due to tiered system and additional features

Safety and trust

MFA, FCA accreditation, new company

MFA, FCA accreditation, well-known company

MFA, FCA accreditation, well-known company

Customer feedback

3.7 - a few early teething problems

4.3

4.1

Sign-up link

Zing vs Wise vs Revolut - Cost

Winner: Zing

Zing is now the cheapest option (in most cases). They offer very competitive costs and mid-market rates, which are currently unbeatable for small to medium sized transfers.

Speed - Wise and Zing are usually faster than Revolut

Winner: Wise

It’s close, but Wise just sneaks ahead of Zing on speed. Both apps are very similar here, with account funding processed instantly and currency conversions usually processed in minutes as well. It’s consistency that sets Wise apart, with its transfers more often being completed in minutes.

Zing claims to make all payments within 24 hours, regardless of the amount or destination.

Revolut pales in comparison. Most domestic Revolut payments are made in a sluggish 2-3 business days, with international payments taking even longer, averaging at 3-5 business days.

Zing vs Wise vs Revolut - Transfer limits

Winner: Revolut

It’s a close match here between Wise and Revolut, but Revolut takes it with its limitless transfers.

Wise is also very generous, with a high limit of $1 million (or currency equivalent), so long as the payment is made by wire transfer.

Zing is far stricter, with a transfer limit of £40,000. This is also the limit on the amount of each currency you can hold in your Zing accounts, while Wise and Revolut have no individual holding limits.

Zing, Wise, and Revolut - Product offering

Winner: Wise

Wise and Zing both have a multi currency account, with Wise letting you hold one less currency than Zing at once - nine. You can also make fee-free card payments with Wise in slightly fewer countries than you can with Zing - around 80. But, with Wise you can exchange more than 50 currencies, send money by ACH, wire transfer, debit card, or credit card payment, and the real kicker: Wise is available in more than 40 countries worldwide.

Zing has potential here, but at the moment it’s no competition. Zing performs very well on the whole; you can hold up to 10 currencies at once in your multi-currency account, the Zing debit card is free of charge, and you can use it to make fee-free payments locally in over 200 countries. What loses it is its availability. Currently, it’s only available for UK residents, putting it in a far lower league than Wise and Revolut.

Revolut services more than 150 countries, but only exchanges around 25 currencies. Additional banking features are available to paid members, but from a money transfer perspective, Wise offers more of what you need.

Ease of use

Winner: Zing and Wise

Wise has always been top of the pile for ease of use, but it’s met its toughest competition yet with Zing. Zing was clearly designed with Wise in mind - the app is streamlined and organized in a very similar way to the Wise app; even the text font and color scheme look similar.w

Both Zing and Wise have all the information you need available clearly in the home screen. When you make a transfer, both give you a full breakdown of the fees and rates you can expect, and the process of signing up is also very quick and simple.

The only loser here is Revolut. Its complex cost structure makes the process of transferring more confusing, and the tiered system also makes the app more complicated than its rivals.

Safety and trust

Winner: Wise

Wise has earned its solid reputation in the remittance industry. Their user-friendly app and lack of a tier structure makes Wise the most trusted service of the three. They also offer a more transparent fee structure than Revolut, and pull ahead of Zing purely through their age.

All three providers have full FCA accreditation, allowing them to conduct financial business in the UK. They also offer layered security when logging in, each offering multi-factor authentication (MFA), including the option to record your biometric information to keep logins quick and secure.

As a very young app, Zing has to be marked down on general trustworthiness. All new providers need to earn the trust of their customers, but Zing has a small advantage. As it’s owned by HSBC, it has a large, well-known and highly respected bank behind it, giving them more than enough experience to run a successful remittance business.

Revolut falls down with their complex pricing and tiered membership structure. Users on the basic plan will always hold a doubt that they’re not getting as good a deal as they could be, and there’s always a sense of better offers being hidden behind a paywall. The complex fee structure also erodes a little trust, as it’s difficult to work out how the cost of your transfers has been worked out.

With a bit of time and more reviews from satisfied customers, we expect Zing to be a stronger contender here.

Customer feedback

Winner: Wise

Overall, Wise has an ever so slightly higher average score on review sites than Revolut. Their Trustpilot score averages at 4.2, with a 4.7 on Google Play and 4.6 on the App Store.

Revolut is very similar, with a 4.2 on Trustpilot, a higher 4.7 on the App Store, but a slightly lower 4.5 on Google Play.

At the moment, Zing is too new to be able to pull accurate customer review data.

Other apps

We take a brief look at some of the other apps Zing may be taking on.

Xe

Xe is available in more countries than Zing, with a higher transfer limit of $535,000. However, fees and exchange rates are considerably higher, and sending small amounts of money can be very expensive. Read our Xe review, or our business-centric Xe review.

OFX

OFX has a much larger pool of serviced countries, at just over 170, and no transfer limit. But as a currency broker, its structure is very different to the likes of Zing, Wise, and Revolut. There’s a high minimum transfer limit of $1,000, so small transactions with a debit card aren’t possible. Check out our OFX review for more details.

Wise still holds the crown, but Zing has huge potential

Wise is still in the lead, with Revolut not far behind, but Zing has a strong business model. With the might of HSBC behind it, Zing has great funding for a new money transfer service. As well as this, Zing is already ahead of Wise in some areas, with more currencies available in a multi-currency account, and more countries accepting the Zing debit card.

When it comes down to it, it's only Zing’s youth and UK exclusivity that holds it back. With a small expansion, in a year or so, it could be a serious player in international transfers.

Zing is only available in the UK

If you’re looking to send money from Europe or the US, you’ll need another provider. We recommend Wise. If you’re making a transfer from South America, Global66 is a good way to send money abroad. If you’re sending money from somewhere else, OFX and XE are widely available.

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Contributors

Frank Day
Author
Frank Day
Based in London, Frank is a dedicated writer and editor specializing in personal finance, boasting over five years of experience in the field. Frank's professional journey began in the pensions industry, where he developed a keen expertise in this area. He has crafted content for notable organizations like the Teachers’ Pension Scheme, the Environment Agency, and Direct Line.