Is Fiberpay right for you?
Fiberpay is best suited for those making large and complex international transfers, think buying property abroad, handling taxes abroad, or making international business payments.
Fiberpay is good if… | Find an alternative if… |
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Scoring Fiberpay
The key areas of our Fiberpay review are focused on the fees & exchange rates, transfer limits & speed, product offering, ease of use, safety and customer feedback.
Below is a quick summary of Fiberpay. Each area is covered in more detail below.
Exchange rates & fees
Fiberpay includes its fees within the exchange rate rather than charging separate transfer fees.
Based on similar currency brokers, exchange rate markups are estimated to start from around 0.3%, though exact rates are tailored to each transfer and depend on the currencies and amount involved.
There are no additional transfer or bank fees, which is typical for currency brokers but means spreads are slightly higher than online-based money transfer providers like Wise.
Transfer speed
Transfer limits
Product offering
Ease of use
Regulation and safety
Customer feedback
Before you choose whether to transfer funds overseas with Fiberpay, here’s a quick summary of benefits and drawbacks.
Pros
Cons
Fiberpay fees and exchange rates
Fees and rates
Exchange rates
Just like with other currency brokers, the exchange rate you get is determined at the time of the transfer.
It is determined by the currencies involved, and the amount you are converting.
At the time of writing, we haven’t collected enough data to give you the exact exchange rates offered by Fiberpay.
However, based on the data we have collected from similar currency brokers, you can expect to pay a markup starting from 0.3%.
This means that if you were to send £300,000 from the UK to the EU, it would cost you £900-£1000.
For comparison, this is what similar services look like:
Regency FX adds 0.30% markup
Key Currency adds 0.33% markup
TorFX adds 0.35% markup
Currencies Direct adds around 0.51% markup
Traditional bank such as HSBC adds around 3-5% to the exchange rate
But don’t forget, just like with any currency brokers, the rate will be tailored to your specific needs at the time of the transfer.
If you want to know, we strongly suggest filling in the form on their website and getting a quote for most accurate results.
International transfer fees
Fiberpay charges no additional transfer fees because the fee is included in the exchange rate, and there are no additional bank charges.
This is a very common structure for currency brokers, and the reason why the spreads are slightly higher compared to online-only money transfer companies like Wise.
To make it easier to understand, let’s assume you are making a £100,000 transfer from the UK to Spain to buy a property, this is how Fiberpay compares to other money transfer companies.
Transfer company | Amount received |
|---|---|
Fiberpay | €113,916.72* |
€114,402.94 | |
€114,460.25 | |
€114,345.62 | |
€109,821.34 |
*At 0.3% exchange rate markup. Exchange rates collected via MoneyTransfers.com live comparisons and are updated daily.
Transfer speed
Provider
Once your Fiberpay account is funded, currency conversions are processed instantly, with converted funds appearing immediately in your available balance.
Funding is done via the bank transfer, so deposit times will depend on the amount and your bank.
Deposits can be scheduled for the earliest possible date in the portal, and in most cases Fiberpay aims for same-day settlement, depending on the currency, amount, and local payment rails.
However, if there are any compliance checks or bank network delays, deposits can take up to 3 days to process.
If you prioritise speed, it’s a good idea to fund your balance directly with more money than you need.
This way you can use your balance for instant conversions instead of depositing money every time.
Transfer limits
Provider
This is where Fiberpay shines along with other currency brokers.
There are no transfer limits or volume restrictions.
This is common with currency brokers and even some online money transfer companies.
For example, Wise has limits in the millions, while TorFX, Regency FX and similar have no volume restrictions.
The only restrictions you should consider are your banks.
Depositing extremely large amounts can trigger compliance checks, so it’s a good idea to notify your bank in advance.
Product offering
Provider
Supported currencies & destinations
Fiberpay supports transfers in over 100 currencies to 180 countries. This includes transfers to and from the following currencies:
GBP
EUR
USD
CAD
AUD
AED
BBD
CHF
CZK
DKK
HKD
HUF
ILS
JPY
MAD
MXN
NOK
NZD
PLN
SAR
SEK
SGD
THB
TRY
ZAR
But since Fiberpay is a currency broker, they might be able to accommodate your needs even if the currency is not listed above.
All you need to do is contact your dedicated account manager with your requirements.
However, if you need to send another currency that is not available, we suggest running a live comparison using the form below.
Compare live money transfer deals
Dedicated account manager
Fiberpay provides you with a dedicated account manager as their main point of contact, along with a secondary contact for added support.
Your account manager will be your main point of contact, and provide personalised guidance, market insights, exchange rate negotiations, and help you resolve any issues.
Dedicated account managers are the biggest benefit of using currency brokers.
Pretty much every currency broker will have one, however, what stood out to me the most is the level of expertise Fiberpay account managers have.
Fiberpay works very closely with estate agents, lawyers, and financial advisers, making their service particularly helpful for more complex or high-value transfers.
This is also one of the biggest praises in other reviews online for Fiberpay.
Multi currency account
Fiberpay has a global currency account in your name with access to over 100 currencies.
With a multi-currency account you get a dedicated IBAN number which lets you receive payments in different currencies directly into it.
Local collection accounts
In addition to the multi currency account, you also get access to the local collection accounts across the USA, Canada, Australia, Singapore, Hong Kong, the UK, and Europe.
Local collection accounts are similar to a multi-currency account, however, Fiberpay owns these accounts and the money you send/receive are allocated internally.
With multi-currency accounts, you own the account where you can hold and manage balances in multiple currencies.
The biggest benefit of local collection accounts is that the local ‘payment rails’ are used during the transfer, while multi-currency accounts use SWIFT and/or SEPA networks.
This means if you send money to the UK, the Faster Payments System will be used, while sending money to Canada could use the Interac e-Transfer.
This is often much faster and cheaper than using a multi-currency account or a bank.
Client portal
With Fiberpay, you get access to an online portal where you will be managing your transfers, balances, transfer history, reviewing payments, and converting money.
This is the only way to send and receive money from abroad, since there is no mobile app.
If you want to send money on the go, we suggest checking our guide to the best money transfer apps.
High-value transfer expertise
As I’ve already mentioned, one of the biggest benefits of Fiberpay is their expertise when it comes to large money transfers.
Here’s when you should consider using Fiberpay:
International property purchases
Fiberpay has strong expertise in supporting international property transactions, where large sums, strict deadlines, and currency risk are common.
Fiberpay team works closely with solicitors, estate agents, and legal teams, helping you transfer funds securely, on time, and at the best exchange rate.
Sponsorship & professional income payments
Citizenship & residency transfer
Private wealth management
Trusts & estate planning
Business & corporate transfers
In addition to the personal services, Fiberpay provides solutions for businesses and enterprises. It mainly provides support for:
Paying overseas suppliers
Invoicing international clients
Managing cash flow and funds
Providing FX risk management
Here’s a bit more detail on how each can fit into your cross-border strategy:
Paying overseas suppliers
Fiberpay supports businesses that need to pay international suppliers efficiently and on time.
The platform is designed to reduce friction in cross-border payments, offering competitive exchange rates and faster settlement than traditional banks.
Dedicated FX specialists also help with managing currency exposure when supplier costs are affected by market volatility.
Invoicing international customers
Fund & cash flow management
Corporate FX risk management
FX risk management
As I’ve mentioned above, Fiberpay offers a set of tools for better risk management.
Spot contracts
Spot contracts allow you to exchange currency at the current market rate for immediate or near-immediate settlement (controlled in the client portal).
This is best suited for urgent payments or situations where funds need to be transferred quickly at the current exchange rate.
Forward contracts
Forward contracts let you lock in an exchange rate for a future date, up to 12 months in advance.
This helps protect against currency movements and provides greater certainty when budgeting for known future payments, such as property completions or supplier invoices.
If this is something you often rely on, I’d suggest having a look at Xe and Equals Money who offer 24 months forward contracts.
Market orders
Market orders allow you to set a target exchange rate that automatically triggers a conversion when the market reaches that level.
This lets you take advantage of favourable rate movements without needing to monitor the market constantly, while also helping manage downside risk.
Rate alerts
Fiberpay also offers rate alerts.
With rate alerts you’ll get notified when the target rate is hit for your given currency pair.
However, I’ll be a bit biased here and suggest you sign up to our own rate alerts service.
With our rate alerts you will get an email (at whatever interval you want) with the best offers for any given currency pair. This way you will get all the latest deals in one email.
Transfer types and deposit options
All transfers on Fiberpay are handled through their online portal.
As for making deposits, you are limited to bank transfers only.
This is best suited for those who manage large transfers and are willing to make large deposits directly to the platform in one go (to speed up the conversion).
If you need to make large and small transfers, I’d suggest having a look at TorFX and Currencies Direct. Both offer debit card deposits, mobile apps, self-service options and account managers.
This is better suited for keeping large balances and making smaller top-ups.
Ease of use
Provider
Platform options
Fiberpay has no mobile app and all transfers and conversions are made through their online portal.
This is limiting, but is fairly common with other platforms like Key Currency and A Place in the Sun Currency.
As I’ve previously mentioned, if you do need an app for on the go transfers, have a look at our guide to the best money transfer apps.
Signup process
The sign up process is quick and straightforward.
I went through the registration process and it takes around 10 mins to complete.
You will need to provide proof of address, submit your gov. ID and fill in some basic info.
I think it’s a fairly simple process, but based on my other tests and reviews, companies like TorFX and Regency FX have a smoother process.
For example, you submit the documents after creating the account rather than during the registration.
This way you get access to the account right away and can at least start exploring it.
This is not a big deal, just thought I’d point it out.
Once you complete the registration, you’ll get a confirmation email and one of the Fiberpay team members will contact you to verify and activate the account.
Customer service
Just like with other currency brokers, you will get a dedicated account manager to help you manage your transfers.
They will be your first point of contact if you have any issues or need any help.
In addition, you also get a secondary team member to contact in-case your account manager is not around.
This is pretty interesting, and is uncommon with similar services.
We’ve looked at what other users are saying online about their account managers, and mostly it seems positive. Many find them experienced in dealing with transfers, knowledgeable, and helpful.
Alternatively, you can contact their support via:
Method | Details |
|---|---|
Online contact form | Can be found here |
Phone | +442080686711 |
Live chat | Located on the website |
Safety and trust
Provider
Legitimacy of Fiberpay
Fiberpay works with well-established, regulated financial partners to provide its services.
In the UK, payments and e-money are handled by Currencycloud, which is authorised by the UK’s Financial Conduct Authority.
For European customers, services are provided by CurrencyCloud B.V., regulated by the Dutch central bank.
In the US, payment services are delivered by Visa Global Services Inc., a licensed money transfer service registered with FinCEN.
Fiberpay also uses Sciopay Ltd, an FCA-authorised payment institution in the UK.
Protection of customer data & safeguarding
Fiberpay works only with FCA-regulated institutions to manage and safeguard customer funds.
Client money is held with reputable, fully regulated banks or protected by insurance, in line with strict regulatory requirements.
Funds are kept separate from business operations, never used for lending or investment, and remain safeguarded until they reach the intended beneficiary.
Customer feedback
Provider
Fiberpay has a 4.8/5 rating on Trustpilot, based on 44 reviews.
While this is a relatively small number of reviews, the feedback is consistently positive and detailed, which adds credibility, especially for a service handling large transfers.
We’ve analysed what other users are saying online from various sources, and this is the general idea.
ANALYSIS OF USER REVIEWS
Across other online reviews, the strongest point of Fiberpay is the exceptional personal service.
Many repeatedly highlight their dedicated account managers by name, praising their responsiveness, clarity, and willingness to go above and beyond, often working outside normal hours or coordinating directly with solicitors, estate agents, and legal teams.
This level of hands-on support is especially valued during overseas property purchases, which is the most common use case mentioned.
Another major positive from other users is trust and reassurance.
Multiple people mention initial hesitation about transferring large sums, but note that Fiberpay’s transparency, communication, and professionalism quickly put them at ease.
Many describe the process as smooth, well-explained, and stress-free, even in complex or delayed transactions.
However, there are very few complaints.
This isn’t necessarily a bad thing, but considering there are only 44 reviews and barely any negatives suggests there’s limited insight into edge cases, and it’s hard to judge how the service performs when things go wrong.
Making international transfers
Making transfers with Fiberpay is fairly straightforward. All you need to do is fund your account, convert money, and make a payment.
While testing Fiberpay, we went through their transfer process and it took a few minutes to complete.
Here are the steps to get started:
Open an account
Fund your account
Convert currencies & get a quote
Settle your conversion
Send money abroad
If you are sending money to the bank account outside of the EU, you will also need to provide a SWIFT code.
Use the search box below to find your recipient’s SWIFT code.
Find SWIFT code
Canceling transfer
Transfer can be cancelled until it settles. Since most transfers are settled on the same day, you will need to quickly contact your account manager and request the cancellation.
How Fiberpay compares to other transfer services
Fiberpay: Is it good for transfers abroad?
Overall, Fiberpay is a good option for international transfers if you’re moving large sums of money and want expert, hands-on support.
It’s particularly good for complex use cases such as overseas property purchases, private wealth transfers, citizenship or residency-related payments, and business transactions.
Exchange rates are competitive for high-value transfers, there are no transfer limits, and user reviews consistently mention the quality of service and reassurance provided by dedicated account managers.
That said, it’s not designed for everyday or small transfers.
The lack of a mobile app, card funding, and publicly listed rates means users who want quick, app-based transfers may find better alternatives (if that’s what you need, run a quick search now to get the best deal).
If you’re planning a large international transfer and want a specialist to guide the process, Fiberpay is worth considering, but as usual, it’s still smart to compare live deals (using the form below) before committing.
Compare live money transfer deals
A bit more about Fiberpay
Is Fiberpay regulated?
How long do international transfers take?
Does Fiberpay support high-value transfers?
Is my money safeguarded?
Help & FAQ
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